Program Operations Associate

POSITION DETAILS

We are looking for a passionate, high-performing individual to join a collaborative program team of Delterra colleagues, external staff, and local partners in Indonesia as a Program Operations Associate. We are particularly interested in candidates with experience in waste management, environmental practices, operations, and/or engineering. The primary objective of this role is to bring about a transformation in village or regency-level waste management sites including its enabler such as collectors. The role will be an exciting combination of driving analysis, planning and design, and on the ground implementation, working closely with a wide set of internal and external stakeholders.

Responsibilities include:

• Leading the operational transformation across several waste management facilities in the regency and for future scale-up.
• Capturing, implementing, and codifying best practices to improve the recycling performance of the facilities and take a leadership role in exploring new ideas (e.g., regarding waste processing solutions, improved way of working, work and material flow, etc).
• Building operational capabilities of the team to drive efficient and impactful waste management services, including coaching of junior or other team members.
• Building a strong relationship with Site/Operational Managers who have the authority to implement the operations transformation in the waste management facility which Delterra assists.
• Coordinating and ensuring synergy of the operational work with other internal workstreams to ensure timely delivery of key milestones.
• Tracking the facilities’ operational and performance and launching corrective actions.
• Introducing and implementing lean and digital tools to the waste management facility.
• Experimenting on and creating analysis (e.g., business cases) on production and potential offtake options that would meet the demand and create opportunities to increase financial performance for TPS3Rs.
• Working with local community and other stakeholders to ensure that our program is delivered according to the agreement with the community.
• Representing the organization within transformational efforts with partners and community at large.

QUALIFICATIONS

• Minimum 4 years of relevant work experience in waste processing and management development, including delivering complex implementation projects with diverse stakeholders and ideally some experience in coordination and relationship management.
• Bachelor’s degree in engineering, environmental sciences, or relevant education background is preferred.
• Professional fluency in Bahasa Indonesia and English required (both written and spoken). Fluency in Balinese will be a plus.
• Entrepreneurial mindset, with a track record of pro-actively creating opportunities and thinking through next steps.
• Track record of establishing credibility and communicating effectively with diverse stakeholders, from waste workers, local partners, informal waste sector to senior leaders.
• Experience in leading a small team, delivering engaging and productive presentations & workshops.
• Demonstrated aptitude in conceptual and analytical problem solving (e.g., distilling themes from interviews, identifying important patterns/discrepancies in data).
• Passion for making change happen in the environmental and/or waste space.

Further detail:

This position will be based full-time in Bali.