Product Research Intern
About Us
INDICO is Telkomsel’s subsidiary focusing on creating values in developing Indonesia’s digital ecosystem. As a digital ecosystem enabler, INDICO plays a strategic role both as a platform company and a holding company.
As a platform company, INDICO strives to create non-telecom value by enhancing the user experience of Telkomsel and INDICO Group services. Currently, INDICO is building three business platforms through a B2B2C model: INDICO Commerce (digital product transaction solution), INDICO Engage (marketing solution), and INDICO DataHub (data solution).
As a holding company, INDICO nurtures vertical businesses across sectors: Fita (health tech), Kuncie (edtech), Majamojo (game publishing), and Digital Food Ecosystem (agritech). By harnessing telecom’s commercial and technological assets, INDICO aspires to create a new economy, empowering Indonesians and enabling businesses across sectors to advance Indonesia's digital economy.
INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).
What Will You Do, hut not limited to:
- Assist in conducting quantitative and qualitative user research: interviews, surveys, usability tests
- Help synthesize research findings into actionable insights
- Support competitive analysis and market trend research
- Collaborate with product designers and product managers to inform decisions
- Assist in maintaining research documentation and user personas
- Help prepare presentation materials from research findings
- Bachelor degree in Psychology, Information Systems, Design, or a related field.
- Strong curiosity about user behavior and how products work
- Familiarity with basic research methods (qualitative and/or quantitative)
- Good communication and collaboration skills
- Proactive and detail-oriented mindset
- Comfortable using tools like Google/Microsoft Forms, Notion, Maze, Figma Prototype or similar
- Available for 6 months internship program
