- Provide Administrative Support.
- Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product teams.
- Maintain new and existing products’ configurations or rules setup.
- Perform a variety of clerical duties requiring knowledge of departmental procedures Operational Support.
- Provide product operational support to product managers.
- Help to solve & follow through operational problems by coordinating with various stakeholders.
- Familiar with relevant tools to do checking & identification problems.
- Project support for specific features or products.
- Provide support for specific projects and/or the smallest stream under the project.
- Do testing based on references or checklists given by product managers and report the result as it is.
- Document on how-to-use or product guidelines - include screenshot apps or landing pages based on guidelines or directions from product managers Provide Data Reporting.
- Gather & collect necessary information or data for reporting.
- Conduct analysis for reporting; provide basic insight with the guideline or direction from product managers.
- Bachelor's degree from a reputable university, fresh graduates are welcome.
- Good attention to detail for data entry and good problem solving skills.
- Have a strong willingness to learn.
- Self-starter with a strong sense of curiosity, strong ownership and can-do attitude.
- Familiar with Microsoft Office and Google Office Suite (SQL knowledge will be a plus point).
- Able to communicate in English and Indonesia, via verbal and written medium.
- Having an interest in product management is a plus point.
- Available to work for 6 days a week.
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