About Fazz
Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.
Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.
Fazz’s mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.
About the Cards team
The Cards platform team is developing an API-based service to allow businesses to easily issue debit and prepaid cards for their customers and employees in Singapore and Indonesia. We're building a platform that'll make it simple for companies to integrate physical and virtual cards into their fintech products. Cards is a new platform that complements our existing Payments platform in our mission to accelerate financial access in Southeast Asia.
About the role
We're looking for an experienced Product Manager with a bent for solving technical problems and an equally strong ability to drive business strategy and communicate to any audience.
You will lead core parts of our fintech platform that will help to accelerate digital businesses. You will be responsible for the vision, strategy and execution of all initiatives that will ensure our customers get the most value out of our fintech products.
You will be responsible for understanding the motivations and business requirements of our customers and their end-users, and to ensure that our product offering exceeds their expectations, driving towards our company mission of providing equal financial opportunities to everyone.
You will support and mentor other product managers on the team, providing regular guidance and feedback. You will be a role model for others to emulate and set high standards for those around you.
What you'll be doing
- Work closely with the Cards business owner and other product managers to discover, ideate, develop and launch growth opportunities and customer-centric products in Singapore and Indonesia;
- Identify market opportunities and establish the product vision and strategy for a brand new product line;
- Understand user needs and gather product requirements to build a world-class card issuing platform;
- Write and review product specifications to scope out new products in detail;
- Build alignment across product teams, cross-functional partners (e.g. Marketing, Operations, Business Development, Compliance, etc.) and the Leadership team;
- Develop and prioritize the product roadmap;
- Document user stories and mockups using collaboration tools like Notion, Figma, and Whimsical;
- Define metrics to measure the health and success of our card issuing platform;
- Work closely with developers to design and conduct user acceptance test cases;
- Drive product development with a world-class team of engineers and designers.
What we're looking for
- You have at least 3 years of experience in Product Management;
- You have the ability to quickly absorb technical concepts and communicate them to a non-technical audience;
- You have a proven track record of delivering measurable results for both users and business;
- You have strong problem solving skills and the willingness to roll up one’s sleeves to get the job done;
- You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests;
- You are just as comfortable whiteboarding a completely new experience as you are optimising an existing flow, and you know when to do which;
- You care deeply about getting the details right in order to ship a best-in-class product;
- You know how to influence people to get things done across any function. People love working with you;
- You are outspoken and have the ability to communicate/escalate concerns and facilitate the right stakeholders in a discussion before they become issues;
- You are comfortable working in a tech environment with the ability to coordinate across several functions (Product, Engineering, Business Operations, Compliance, Marketing, Design, Business Development);
- You have strong written and verbal communication skills.
Nice to have
- You are familiar with SQL.
We love reviewing all the applications we receive, but unfortunately, we may not be able to get back to everyone individually. If we’d like to move forward with your application, we’ll be in touch!
Fazz is an equal-opportunity employer. Individuals seeking employment at Fazz will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.
By submitting your application, you agree that Fazz may collect your personal data for recruiting, regional organization planning, and related purposes.
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