Product Manager - Banking Infrastructure
Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia and the Philippines. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across in SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.
Mission
The Experiments team builds new products that are complementary to our existing suite of digital infrastructure. We take ideas, customer pain points, or gaps in the market and build a new solution from the ground up. This team presents a unique opportunity for people who are looking to build something completely new, rather than improving existing products.
As the name suggests, these products are experimental, meaning:
- They sometimes fail. We’re therefore looking for people who can quickly recognize failure, take feedback and iterate immediately
- They are uncertain. We need people who can navigate through uncertainty and push towards executing an MVP in a structured way
- They are 0-1. We are looking for people who are fast learners, and who can take up anything and everything to succeed
As part of the Banking Infrastructure Experiment, you are building the banking infrastructure of the future for our bank partner. You will solve long standing customer pains to disrupt a traditional solution and exercise creativity to upturn old ideas of how banking infrastructure should be designed. You will also be challenged to incorporate the needs of other teams (compliance, operations, etc.) which are central to the success of your product.
Responsibilities
- Own a banking infrastructure product
- Build products customers want and will use
- End to end ownership of the entire lifecycle of product features and enhancements from business and strategic value to cost vs. benefit analysis to design and development to post launch monitoring of impact.
- Research and understand products that are not readily available in Indonesia
- Decide on relevant metrics that contribute to firm’s growth and measure progress on how your product continuously meets these metrics
- Decide on metrics for failure, such that you know when to move to the next iteration of the product
- Communicate with and understand internal and external customers’ needs
- Translate these needs into product requirements for your team
- Collaborate with a team of engineers to build, release, measure, review and improve your products
- Prioritize and build features based on impact to customers and expected growth
- Over-communicate and manage your stakeholders (operations support, compliance, partnerships, etc.) to ensure that they understand and give their buy-in to your product roadmap
- Figure out resources and stakeholders needed to achieve your vision, establish a clear roadmap to get there and drive and coordinate resources and stakeholders towards execution of your goal
- Guide strategic research, partnerships, and data acquisition
- Understand the Indonesian and global banking industry and present business cases for partnerships, major features, or new integrations
- Organize activity to acquire data necessary to power your products, either through primary acquisition, third parties or others
- Do whatever it takes to make Xendit Group succeed
You may be a good fit if
- You have 2+ years of product management experience, preferably at a fintech startup
- Demonstrated ability to pitch and present new product ideas and/or change in product strategy to senior management
- You’re great at collaborating and communicating across a company with engineering, design, marketing, and sales
- You can coordinate on-time delivery of a project to specification across teams where you don’t have line-management responsibility
- You can demonstrate capability in balancing risk prevention with growth
- You obsess about customer welfare and their experience with your products
- You have managed technical software products from ideation to shipping
- You thrive on autonomy and have proven you can push towards a goal by yourself
- Bonus points if you have:
- Experience working in banking-related products
- You’re comfortable with basic financial modeling
- You’ve managed products in fast growing companies
