Product Design Lead
OVO is looking for an experienced lead product designer who will have the chance to help build, coach, and mentor a quickly growing and highly skilled group of designers. We go to extraordinary lengths to produce world-class work, and you will get to both deploy your hard-earned experience and build your skills in an organization where your area of work is highly valued.
The Product Design team ensures OVO's products address meaningful, important problems, solving these problems in intuitive and innovative ways. Our team advocates for great products from a deep understanding of user needs, constantly raising the bar on consistency, usability, and delight. We do this through the practice of UX design, the development of design systems and tooling, product writing, and design research.
Who We Are
OVO is Indonesia’s fastest growing and leading payments and financial services platform in Indonesia. Within 2 years, OVO has been recognised as Indonesia’s 5th unicorn and continues to win customer mindshare and heartshare through its innovations within Payments and as it accelerates its Financial Services offerings including digital lending, insurance and investments.
Anchoring on its vision and mission to be the largest Fintech platform in Indonesia through providing Indonesians with equal financial access, to date, OVO has extended its reach to be available across 115mn devices across >30 cities nationwide and is accepted across >500 retailers.
You Will
- Own and oversee the design process on your team from end to end; discovery until delivery phase, while ensuring achievement of the success metrics for both, user and business.
- Define the goals, strategy and roadmap to build the best in class user experience that aligned with bigger organization goals, while ensuring the good execution and nimbly to change proactively based on conditions.
- Provide clarity on what to achieve for each team member while assisting them to achieve it.
- Manage stakeholders request and resource allocation based on impacts and outcomes.
- Build a productive, proactive and engaging culture to deliver the best user experience.
- Proactively building connections across organization to amplify the value of design while pushing collaborative and inclusive design culture.
- Proactively initiate People Rituals, like 1 on 1, retrospective and so on, to make sure we address everyone’s problems while also listening for points of improvement.
- Have a strong awareness and understanding of current and future global trends in products, features and overall user experience of the products that you’re responsible for.
- Keep improving the talent density of product designers through well planned and well executed development strategy and develop product designers skills based on their career aspirations and provide a spotlight for their craft.
What You Need
- Experience in leading product designers with a proven portfolio in craft, operational and people management, and ability to manage clear & well-organized documentation.
- Proficient in doing people management practice, like coaching, listening, problem solving and other methods to address people’s problems.
- Proficient with design practices like Affinity Diagram, Concept Model, Journey Mapping, Crazy 8, Wireframing, UI, Prototyping and User Testing with a proven portfolio to show user and product thinking, visual and interaction design work.
- Proficient with collaboration tools, like Miro, Whimsical or even whiteboard, to lead and participate in design workshops with other teams.
- Proficient with design and prototyping tools, like Figma, Zeplin, Sketch, Protopie to deliver high quality and detailed design with clear & tidy structure.
- Proficient in analyzing global and local competitions to benchmark our design while also learning what’s good and bad to enrich our design decision.
- Relishes giving and receiving feedback, understands the art of constructive, egoless design critique, and seeks feedback from customers and coworkers in order to constantly raise the quality bar.
- Good communication skills with a proactive mindset to solve problems and good English conversation, presentation and writing skills.
