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Product Analyst (Remote)

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HappyFresh welcomes talent around the globe - enjoy the flexibility of working from anywhere! #LI-REMOTE
Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution! 

We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is hell-bent on delivering a simplified life by revolutionizing how you and many households get their groceries. 

Our HappyFresh app grants access to over 400 partnered supermarkets and specialty stores that echo our cause to change the grocery shopping landscape. 

Customers can also shop from our HappyFresh Supermarket, which offers greater shopping flexibility. Enjoy express and scheduled grocery deliveries, fewer out-of-stock moments, competitive prices and more.

We hold through to 5 cultural pillars that serve as our mantra behind our day-to-day tasks and interactions with our teammates, laying the foundation for a more conducive and productive work culture. They are: 

Customer, Customer, Customer 
Ownership and Deliver Impact 
Team Player
Self Mastery

Beyond our strive towards solving the problem that is grocery shopping, we look to address the needs and wants of local communities and create a future where groceries will never be a problem in the modern world. 

About The Role
HappyFresh is the fastest-growing online grocery marketplace in South-East Asia and Asia's Best Company to Work For 2019. Headquartered in Jakarta, we have expanded to major cities in three countries and now operate in Indonesia, Malaysia, and Thailand. Every day, our team delivers the #FreshlyHandpicked quality groceries to thousands of customers.

As a company, we are here to deliver a simplified life by providing an easy grocery shopping experience with a high-quality service. With our HappyFresh Culture, we believe we can achieve our goals with you in it. 

As a Product Analyst, you will help serve a great experience to HappyFresh's regional user base by providing data support, market understanding and a strategic perspective to your team partners. As a data-loving member of the team, you serve as an analytics expert for your partners, using numbers to help them make better decisions. You weave stories with meaningful insight from data. You make critical recommendations for your team in Engineering and Product Management. As a self-starter, you relish tallying up the numbers one minute and communicating your findings to a team leader the next. You can see different angles of a product or business opportunity, and you know how to connect the dots and interact with people in various roles and functions.  Curiosity is at the core of what you do. In this role, you will work to effectively turn business questions into data analysis, and provide meaningful recommendations on strategy. This is a unique hybrid role that will focus on your knowledge of data infrastructure and your ability to drive insights.

What you will be doing

  • You will be a core contributor to our product development cycle, and your insights will use data to continually improve our user experience. You will use the best in class product analytics tools to drive your work.
  • You will turn solid insights into problems-to-be-solved by analyzing data to understand user journeys, customer funnels, and conversion drivers and monitor the impact of features we launch and identify areas of improvement.
  • You can act as an advocate of a data-driven culture in our product organization: be the subject matter expert on your product and its data, and analytics at HappyFresh in general.
  • Build visualizations that expose the health and performance of our products.
  • You will collaborate with product managers to understand, prioritize and solve the problems you’ve discovered in data. 
  • You will work in a fast-paced environment where iterating quickly is critical.
  • Work with engineers to evangelize data best practices and implement analytics solutions.
  • Collaborate with cross-functional stakeholders to understand their business needs, particularly on product data.

What You Will Need

  • Bachelor’s degree with an emphasis on coursework of a quantitative nature (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Sciences). 
  • At least 2 years of work experience as a Data Analyst or Business Analyst.
  • Fluent in both Bahasa Indonesia and English.
  • Having experience in scripting with SQL, extracting large sets of data, and design of ETL flows.
  • Having experience in working with dashboard tools (e.g. Tableau) and Analytics Tools (e.g. Mixpanel, Google Analytics, Amplitude etc.).
  • Having experience with articulating business questions, pulling data from datasets, process & cleaning data, identifying & analyzing trends, using statistics to arrive at an answer and discover insights, and storytelling with data.
  • Having experience in designing the experiments and analyzing the result and ability to present data using effective visualization.
  • Individual contributors who can own a project, understand the business problem statements and define the actions to reach the end goal.

  • For Senior Position:
  • At least 4 years of experience in Data Analytics / Product Analytics / Business Analyst / Growth Analyst.
  • Ability to guide new team members to increase their analysis capability and mentoring to the junior team member.

What’s In It for You

  • HappyFit: fun exercise programs alongside professional trainers.
  • HappyMind: free psychological consultation to keep your mental health on track.
  • HappyBenefit: allowance for health activities and health-related items.
  • LinkedIn Learning access for all courses!
  • Discounts on grocery shopping on our HappyFresh app.
  • Competitive compensation package including medical, dental, maternal insurance and more.
  • No Meeting Thursday: an internal initiative for HappyFreshers to engage in deeper work task focus without distractions.
  • Additional 1 day annual leave for each work anniversary.
  • Birthday leave.
  • Occasional celebration for team engagements.
  • All-access to snacks in our pantry.
  • Hybrid working environment with dynamic and international colleagues.
What Will You be Part of

All Client facing channels: Building a beautiful, friction-free shopping experience for our customer
Shopper and Driver Apps: Make sure our fleet is connected to the products, features, and data that they need to offer a high quality shopping experience 
Core Services: Specific products and features that are key to our shopping journey including search, product discovery, payments, product catalog and fulfillment

Meet, collaborate, and flex your skills alongside talented and driven problem solvers from all walks of life. We applaud a hungry-to-learn and a proactive attitude in helping other HappyFreshers within and beyond your departmental borders in their time of need. All while striving for the same goal  - to deliver a simplified life.

We place safety for HappyFreshers first. Hence why, we take extensive measures to ensure you stay safe and healthy in body, mind, and soul through our various online and offline activities. 

Visit our career page to find out more about us. Click here <careers.happyfresh.com>.

See what it's like to work here: http://happyfresh.com/careers
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Jenis kontrak
Full Time
Tanggal posting
8 Juni, 2022