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Performance Fulfillment Senior Associate

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Do you find it nearly impossible to create an impact? Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and happiness to their families?), monitor drivers' SOP and quality, and grow and maintain a high driver community.

Your impact won't end there; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long-term economic viability.

Think you are up for it? Apply now and join us as #OneLalamove!

Job Descriptions

  • You’ll be in charge of Lalamove drivers offline presence acquisition & retention (4W Sticker, 2W Lalabag)
  • Manage 5 drivers operations support who will help you for acquisition & retention process
  • In charge of offline presence inventory management (stock availability, sticker & lalabag procurement, weekly stock opname)
  • Identify, plan, and execute drivers communication plan to ensure growth in acquisition & retention
  • Provide insightful daily and weekly report for continuous improvement in drivers offline presence
  • Offline presence penetrations; Ensure 90% of our order completed by branded drivers
  • Supporting Driver Operations Department main KPI (achieve high responded orders and completed orders)

Job Requirements

  • Graduate from reputable university majoring in operations management or industrial engineering
  • Minimum 2-3 years of experience working in operations department
  • Good analytical and problem solving skill
  • Familiar with Google Spreadsheets
  • Good communication and interpersonal skill
  • Able to meet the target determined by company
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

Untuk semua kandidat- Lalamove menghormati privasi Anda dan berkomitmen untuk melindungi data pribadi Anda. Pemberitahuan ini akan memberi tahu Anda bagaimana kami akan menggunakan data pribadi Anda, menjelaskan hak privasi Anda dan perlindungan hukum yang Anda miliki saat Anda mendaftar untuk bergabung dengan kami. Mohon luangkan waktu untuk membaca dan memahami Pemberitahuan ini. Pemberitahuan Privasi Kandidat: https://www.lalamove.com/id/candidate-privacy-notice
Silakan referensi bahwa Anda menemukan lowongan kerja ini di Fungsi.id, ini membantu kami mendapatkan lebih banyak lowongan kerja berkualitas di sini, terima kasih!
Jenis kontrak
Full Time
Lokasi
Tanggal posting
4 Juli, 2022