About Fazz Financial Group
Fazz Financial Group is a digital financial services group founded in 2016. It is based in Southeast Asia, and is the holding group for over 10 FinTech startups, which includes PayFazz, Xfers, Modal Rakyat, StraitsX, and others.
Fazz Financial Group’s mission is to enable financial access for everyone, especially within Southeast Asia, where 70% of its population is underserved.
Fazz Financial Group has headquarters in Singapore and Indonesia, with 600 staff spread across regional offices in Malaysia, Taiwan, and Vietnam. We are proud to be local and knowledgeable about the region, giving an intimate understanding of Southeast Asia’s financial needs.
As a local group born and bred in Southeast Asia, companies within Fazz Financial Group are among the first Indonesian startups, and one of the many Singaporean startups to be seeded by the prestigious Y-Combinator programme. We are backed by both global and local investors including Insignia Venture Partners, B Capital, BRI Ventures, and many others.
We know how important our mission is to improving the livelihoods of millions of people in Southeast Asia. That's why we're looking for passionate and driven people to join us to accelerate financial access for everyone.
About the Role & the Team
We are looking for a dedicated and self-motivated People Operations Manager to join our People Team. We are building a team of world class talent and are looking for an organizational powerhouse who can collaborate with multiple internal teams and stakeholders. You will manage our full employee life-cycle, including onboarding, internal operations as well as scale our people operations team across Indonesia, Taiwan and Singapore. As the People Operations Manager, you will have a front row seat and a direct impact on the next phase of our growth. Our ideal candidate is passionate about innovation and ensuring that our employees have an excellent employee experience reflective of our Fazz mission, culture and values.
What you'll do
- Serve as a crucial point of contact & advisor for employment regulations & people operations process between employees & managers.
- Support regulatory, compliance and audit related activities.
- Plan and direct online, offline & hybrid employee engagement events, which promote a high-performing, inclusive, and mission-driven culture.
- Manage and maintain an SLA to track response times for incoming employee queries.
- Seek and review potential blockers of various People Operations processes and ensuring improvement on daily tasks and suggest automation where needed.
- Partnering closely with Managers at Fazz to gain feedback from various teams about onboarding, offboarding and transition issues.
- Onboard, mentor, and grow the careers of all people operations team members.
What we're looking for
- Prior extensive experience in a People Operations role; working in a regional team (Singapore, Taiwan, Indonesia), ideally in a growth-stage tech company.
- You will have an eye for detail and unwavering commitment to improve and streamline processes with the aim of improving our employee experience.
- You have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity.
- You are passionate about providing excellent internal client support across the entire organization.
- You have a technical curiosity and interest in evolving trends in HR products and services.
We love reviewing all the applications we receive, but unfortunately, we may not be able to get back to everyone individually. If we’d like to move forward with your application, we’ll definitely be in touch!
Fazz Financial Group is an equal opportunity employer. Individuals seeking employment at Fazz Financial Group will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.
By submitting your application, you agree that Fazz Financial Group may collect your personal data for recruiting, regional organization planning, and related purposes.
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