People Operations Lead - Admin and Purchasing
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
About the job: This role will be part of the People Operations / HR team and will oversee the organization’s administrative operations and procurement activities. This role ensures cost-efficient purchasing, effective vendor management, and seamless delivery of administrative support services such as travel arrangements, asset management, and office operations. The position requires a balance of strategic sourcing, negotiation skills, and hands-on administrative execution.
What You'll Do:
- Oversee daily operations of office facilities to ensure a safe, clean, and functional work environment
- Coordinate preventive and corrective maintenance for office equipment, utilities, and infrastructure
- Liaise with building management for repairs, maintenance schedules, and facility-related concerns
- Monitor utilities (electricity, water, internet) and ensure uninterrupted operations
- Manage vendor relationships, ensuring service quality, compliance, and cost efficiency
- Conduct price comparisons, supplier benchmarking, and market research to support decision-making
- Negotiate contracts, pricing, and service-level agreements (SLAs) with suppliers
- Monitor vendor performance and resolve issues related to delivery, quality, or service
- Oversee purchasing of office supplies, equipment, and operational materials
- Ensure timely sourcing of materials and services aligned with business needs
- Implement cost-saving initiatives and recommend procurement strategies
- Maintain accurate records of purchases, contracts, and supplier databases
- Supervise daily administrative functions, including office management and facility coordination
- Manage company assets, supplies, and inventory tracking
- Oversee phone plan subscriptions, renewals, and vendor coordination
- Coordinate business travel arrangements (flights, accommodations, itineraries, etc.)
- Ensure compliance with internal policies and administrative procedures
- Develop and improve procurement and administrative processes for efficiency and cost control
- Ensure compliance with company policies, audit requirements, and regulatory standards
- Prepare reports on procurement spending, vendor performance, and cost savings
- Act as the main point of contact for internal stakeholders regarding admin and purchasing needs
What We Seek:
- Strong negotiation and vendor management skills
- Experience in contract management and supplier evaluation
- Proficient in MS Office and procurement systems/tools
- Strong organizational, problem-solving, and decision-making skills
- Excellent communication and stakeholder management abilities
What You'll Need:
- Bachelor’s degree in Business Administration, Supply Chain Management, or any related field
- At least 3–5 years of experience in procurement, purchasing, or administrative roles, with supervisory experience preferred
- Certification in Lean Six Sigma (CLYSSB) is preferred but not required
