Gojek sedang merekrut seorang
People Business Partner (Commercial & Regional)
Loker ini dibuat lebih dari 2 bulan yang lalu
About the Role
As our People Business Partner in the Commercial and Regional teams, you'll partner with various business leads within the company to gather insights about and devise effective strategies to resolve people-related issues, achieve business objectives with maximum productivity, and design integrated, meaningful, and enjoyable people experiences in the region. You’ll dive deep into understanding our ecosystem of driver-partners, merchant-partners, and users in Indonesia, and you will drive strategic problem-solving in numerous people areas.
What You Will Do
- Responsible for workforce planning (manpower planning, competency needed, and talent identification) and fulfillment
- Manage end to end people operations excellence, including data excellence, compensation & benefits accuracy, and others
- Collaborate with the business to design organizational structure
- Development implementation & monitoring based on business needs
- Maintain and improve employee experience to fit with business needs
- Maintain and improve employee engagement to boost man power productivity
- Collaborate with other functions in People and Culture (PAC) to ensure we deliver the best experience and result in regions
- Protect and ensure compliance with regulation in HR area
- Problem solving for people area and giving insight/ consultative about people area that will improve business objectives
- Handles projects related to improvement or initiatives relates to people
What You Will Need
- Minimum of 8 years of experience in HR
- Strong interpersonal skills, communication, and relationship-building abilities in order to drive effective stakeholder management; this includes stellar negotiation and conflict management skills to handle disputes in the area
- Strong project management & change management skills to keep people properly informed and consistently engaged in a dynamic and fast-paced environment
- Excellent business acumen in order to partner with relevant business streams to ensure the people strategies work to empower and grow the business
- Strong time management abilities in order to juggle multiple projects at once and effectively prioritize your tasks and responsibilities
- Past notable experiences in strategizing HR programs and driving the implementation of them
- A sharp analytical and problem-solving attitude in order to determine what the most effective and efficient solution is for various people-related issues in the Indoregion
- Willingness to be placed in Jakarta with needs to travel to cities if needed
- Understands Indonesian HR regulations and industrial relations
- Experienced in end to end HR skills covering Recruitment, Operations, Development, IR/ER, L&D, C&B
About the Team
Indonesia's Business Partner team has an objective of creating integrated, meaningful, and enjoyable people experiences for our GoTroops. Collaborating with the Ops, Sales and Consumer Engagement teams across multiple regions in Indonesia, we work to understand the various people-related issues and challenges these teams face, and devise effective and genuine resolutions for each matter. Our independent HRBPs for specific regions work alongside their respective regional teams to devise holistic people projects and experiences for that region.
The scope of our role necessitates that we think regionally and act locally. We’re a small but mighty team of 6 Business Partners spread out across multiple Indonesian regions, including Sumatra, Jabodetabek, Central West Java, East Java Bali Nusra, and East Indonesia. Each one of our members has a high level of personal accountability to get their job done, while ensuring the perspective and experiences of our GoTroops is kept at the forefront of everything they do. Some of our past projects include overseeing change management after major restructuring, designing and implementing people guidelines for various regional processes, and rolling out employee engagement & recognition initiatives.
One of the biggest obstacles our team has had to overcome is to standardize our way of work throughout our various regions. After many weeks of collaboration and trial and error, we figured out that the best way to tackle this issue was to establish a foundational blueprint for all of our policies and processes, but allow creative freedom for our members to cater their work based on what our GoTroops in their particular region necessitate. This way, these policies and processes would be more relevant to the local teams.
Off-hours, you’d probably find us doing quizzes and celebrating birthdays and moments. Working from home has been a strange time for a lot of us, so our team has been taking time on our calls to trade advice on the best ways to keep sane with this new work setup. We are lovers of books, celebrations, and, of course, people, because ultimately, our team celebrates the humans who keep Gojek moving forward.
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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