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Operations Executive

Loker ini dibuat lebih dari 2 bulan yang lalu

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At a glance

A new role in the growing Chope team, our operations executives bear the responsibility of keeping Chope’s platforms updated, relevant, and snazzy.

Working on our proprietary content management platform, they’ll manage restaurant images, menus, promotions, and operating information, as well as our own content. This will require strong customer support skills to respond to restaurant requests, an eye for detail to dot every ‘i’ and cross every ‘t’, and ideally, basic knowledge of Photoshop to make those awesome food photos even more tantalising.

An entry-level role, this position is a great starting point for fresh grads or individuals looking to transition into a tech start-up without any relevant experience.

Ensure that all restaurant-related content on our website is current, accurate, and meets Chope’s standards
Respond to basic client enquiries and support requests for our ChopeCloud product, providing remote support where necessary
Ensure that new restaurants are ready to go live on the various Chope distribution channels
Ensure that Chope’s CRM is kept up-to-date at all times, removing outdated and inaccurate content on a regular basis
Work closely with the Internal Tools product manager to continue improving the utility of our CRM

Independent and proactive mindset, with the ability to be productive and efficient with minimal or no supervision in a fast-paced and dynamic work environment
Keen attention to detail with a strong basic understanding of the internet and technology
Basic knowledge of Photoshop

While not required, the following skills/experience will be favourably considered

Intermediate HTML
Experience in the use of back-end Content Management Systems
Experience in level-1 tech support

Hands-on action: Sink your teeth into opportunities that’ll deliver both impact and meaning to the Chope customer experience.
Autonomy & ownership: Show up, work it, and strut your stuff! Take on challenges, hone new skills, and adopt a test-and-learn mindset.
Open & collaborative culture: Build networks and expertise across functions and markets, with insightful pow-wows and valuable feedback.
Flexible work: Make work revolve around life, not the other way round. Boost efficiency with flexible arrangements that support your well-being and need.

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