BeautyHaul sedang merekrut seorang
Operation Trainer
Loker ini dibuat lebih dari 2 bulan yang lalu
About the company
BeautyHaul is one of the fastest-growing beauty companies in Indonesia that aspires to be the largest vertically integrated beauty ecosystem from supply to retail. Due to its exponential growth, the company has attracted investment from a reputable investor, Sequoia Capital.
Our first brand ''Somethinc'' was founded in 2019, is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followings. Our second brand Glowinc is breaking the boundaries by offering genderless products at affordable prices. Our offline/online commerce BeautyHaul is the core for carrying multiple brands that we have directly to our customers. We are incubating more and more business models in our platform and aim to be a strong regional player in the beauty, within the South Asia region.
Responsibilities
- Develop effective job training programmes according to retail needs.
- Product Training (Product & selling skills).
- Develop customer experience training and E-Learning.
- Analyse the needs of the Offline Store, resulting in success of the sales team in determining the goals to be achieved.
- Conduct regular visits to offline stores to be able to train the BA team.
- Evaluate BA per quarter, per semester, and per year (in order to further improve the quality of BA and the objectives of the Business).
- Collaborate with external trainers (other brands) in developing product knowledge.
- Collaborate with internal trainers to conduct assessment evaluation.
- Conduct skills gap analyses to identify areas of improvement.
- Report on impact of training programs
Requirements
- Proven work experience as a Trainer or similar role with minimum 1 year of experience, preferably from Beauty Industry
- Ability to manage the full training cycle, including in-person activities and web-based learning
- Hands-on experience with e-learning platforms
- Excellent organizational skills
- Solid communication and presentation abilities
We have a 'CREATE' culture (Collaborative, Responsible, Eccentric, Agile, Tough, Effective). We are looking for more people to join us, who are excited to disrupt the traditional beauty industry with product innovation and non-linear growth, who want to build a profitable start-up into a unicorn company, who will always learn and do the right thing.
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