MIS Collection Intern
About Amartha
At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
About the Role
As an MIS Collection Intern, you will support the Collections team by analyzing and managing data related to collection performance. You’ll help build reports and dashboards that track key metrics such as delinquency trends, agent productivity, and recovery rates, providing insights that help the team improve collection strategies and portfolio performance.
In this role, you’ll work closely with the Collections, Credit Risk, and Data teams to ensure accurate and timely data flow. You’ll also assist in automating and optimizing reporting processes using tools like SQL, Excel, and Business Intelligence platforms, enabling more efficient monitoring of key performance indicators across portfolios.
This role is ideal for someone who enjoys working with data, building reports, and turning numbers into actionable insights to support better operational decisions.
Job Descriptions
- Develop and maintain MIS reports for collections performance, delinquency trends, agent productivity, and recovery rates.
- Monitor KPIs across portfolios (e.g., early buckets, NPLs) and provide weekly/monthly dashboards to management.
- Collaborate with collections, credit risk, and data teams to ensure timely and accurate data flow.
- Automate and optimize reporting processes using SQL or Business Intelligence Tools (Power BI/Tableau, Python).
- Bachelor's degree in Mathematics, Statistics, Finance, Information Systems, or related fields.
- Min 1 year experience in MIS reporting, analytics, or similar roles in collections or credit risk.
- Proficient in SQL, Excel and spreadsheet (advanced), and one or more data visualization tools (e.g., Tableau, Python ).
- Knowledge of collections processes, delinquency stages, and performance metrics.
- Strong analytical skills and attention to detail.
At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.
We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.
