Market Manager (Global Chain)

Your main duties in flying with us:

• To acquire new hotel / chain partners, to manage chain / hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with chain partners, review and improve commercial conditions obtained from chain partners that are not limited to getting promo rates and increasing margin.
• To monitor and improve price competitiveness and room inventory availability at all times.
• To support related departments on customer bookings..
• Accountable to fulfil SLA, achieve own KPI target and achieve overall hotel department's target and KPI.
• To review and evaluate chain performances and improve business production to chain partners.
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall chain bookings,
• To support and participate on company's campaign / tactical promotion projects.
• To invite & sign chains on special agreement to improve margin and competitiveness
• To conduct presentations / workshops to chain partners to strengthen overall relationship.

Mandatory belongings that you must prepare:

• At least 4 years of experience in a relevant field, preferably in the travel or hospitality industry.
• Minimum of a Bachelor’s degree (S1) or Diploma (D3) in hospitality, tourism, business, or related fields.
• Familiarity with industry trends and operations, including extranets and channel managers
• Proficient in Excel, Word, and PowerPoint for reports, presentations, and data management.
• Strong written and spoken English for professional communication.
• Ability to analyze data, identify trends, and provide actionable insights.
• Skilled in organizing records, managing tasks, and maintaining workflow efficiency.
• Collaborative and supportive, with strong interpersonal skills to work effectively in a team.