About the Role
A great opportunity awaits our Market Intelligence Mobility Manager who will act as a leader within our R&I function, overseeing the Mobility (Transport, Logistic and Driver) research across intelligence and analytical research for Strategy team.Together with market and product research colleagues in mobility, you’ll work to deliver actionable insight and recommendation, influencing the product and strategy team in order to create competitive edge for Gojek Mobility business. Your efforts will directly bolster the strategic prioritization for Gojek, ensuring all initiatives answer the market needs as well as beneficial for business objectives
What You Will Do
- Lead the Market Intelligence One Mobility (Transport, Logistic, Driver) team to generate impactful insights on what’s happening in the market currently through research works with a semi-defined problem statement.
- Lead exploration on potential research initiatives/ methodologies to enhance/improve current Market Intelligence capabilities in research (i.e. dashboard, tracking projects)
- Be a thinking partner for the strategy & product stakeholders in solving their business questions/product roadmap.
- Mentor and groom team members to grow in the Market Intelligence team.
What You Will Need
- At least 5 years experience mainly in data analysis and quantitative research
- Able to demonstrate capability in leading a team
- Has an experience in managing various stakeholders
- Strong communication skill especially in English, both verbal and written
- Beyond average analytical thinking and solid problem-solving skill
- Love experimentation and have a passion in exploring things
- Basic knowledge in operating SQL and well-groomed Spreadsheet user
- Has knowledge on ride hailing/online logistic is preferred
About the Team
Our Market Intelligence team, a sub-pod of the Research & Insight organization, has 11 people based in Indonesia, 2 in Vietnam and 2 in Singapore. Working alongside Strategy, Product and Marketing, we oversee the competition and market analysis including competitiveness tracking, business model benchmarking, intelligence works and translating insight into actionable business recommendation. For instance, should you have a question about the market and competition landscape, we are your people! Currently, our team has been busy working on providing competition analysis for strategic planning, which will help Gojek in making life easier for a larger customer base in Indonesia, Singapore and Vietnam.
Off hours, you’d probably find us going to cafes with GoTransport, send our home-made cookies to relatives with GoSend or ordering the latest hype-foods with GoFood . We’re made up of analytics enthusiasts, game lovers, and sport fanatics (from football to Zumba, you name it!). Once COVID subsides, we’re excited to get together for our weekly lunch & heartfelt talk again.
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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