Market Executive

Job Description

• To support hotel partners through phone, video conference, email of all administrative works that includes extranet training, new registration, contract loading, content loading, hotel activation, hotel record management.
• To acquire new hotel partners, manage hotel accounts according to assignment by Area Manager/ Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin.
• To monitor and improve price competitiveness and room inventory availability at all times.
• To support related departments on customer bookings.
• Accountable to fulfil SLA, achieve own KPI target and achieve overall hotel department's target and KPI.
• To educate hotel partners in managing bookings.
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings.
• To support and participate on company's campaign /tactical promotion projects.
• To support overall administrative works of AMM, MM, SMM, AM for smooth, effective and efficient daily operation, this includes all reimbursements & reports.

Requirements

• Min 1-year experience in Travel / Hotel Industry
• Min. Bachelor Degree or D3
• Possess good knowledge on Travel / Hotel Industry
• Understand extranets / channel managers
• Good Microsoft Office skills
• Good command in English (writing and speaking)
• Good communication skill
• Good analytical skills
• Good administrative works
• Team player