Deskripsi pekerjaan
We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure.
#LI-Hybrid
#LI-Hybrid
Job Description
- To support hotel partners through phone, video conference, email of all administrative works that includes extranet training, new registration, contract loading, content loading, hotel activation, hotel record management.
- To acquire new hotel partners, manage hotel accounts according to assignment by Area Manager/ Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin.
- To monitor and improve price competitiveness and room inventory availability at all times.
- To support related departments on customer bookings.
- Accountable to fulfil SLA, achieve own KPI target and achieve overall hotel department's target and KPI.
- To educate hotel partners in managing bookings.
- Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings.
- To support and participate on company's campaign /tactical promotion projects.
- To support overall administrative works of AMM, MM, SMM, AM for smooth, effective and efficient daily operation, this includes all reimbursements & reports.
Requirements
- Min 1-year experience in Travel / Hotel Industry
- Min. Bachelor Degree or D3
- Possess good knowledge on Travel / Hotel Industry
- Understand extranets / channel managers
- Good Microsoft Office skills
- Good command in English (writing and speaking)
- Good communication skill
- Good analytical skills
- Good administrative works
- Team player
