Job Description:
- Handle the operations side of a Warehouse Management System (WMS)
- Review user feedback to drive product enhancement based on market priority and feasibility
- Liaise with teams from different markets to evaluate product pain-points and areas of improvement
- Create business requirement documents to highlight objectives and requirements for each feature request
- Use available data to create insights and formulate growth plan for the product
- Manage projects related to operations and/or technical improvements to the WMS
Requirements:
- 2+ years of experience with proven business impact; degree in a quantitative field in relevant industries preferred
- Excellent in communication with different stakeholders with experience in project management or customer service is a plus
- Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business
- Strong analytical thinking and ability to learn quickly with can-do attitude
- Advance Excel skills. Python, R, SQL is a plus
- Good command of English to coordinate with stakeholders from across the region
- Self-starter with strong a sense of curiosity
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