Lending Operation Associate

Who We Are

OVO is Indonesia’s first fintech unicorn and a leading digital payment and financial services platform serving Indonesians nationwide. Our mission is to open up access to financial services through products and services that are easy-to-use, secure and affordable. As part of the ecosystem of Grab, Southeast Asia's largest mobile-technology company, we're excited to bring even more innovations to better serve the financial needs of Indonesians.

Looking to be a part of the effort to drive financial literacy and financial inclusion across Indonesia? Want to collaborate with teams that work hard while still keeping a fun camaraderie, and are quick to support each other? Want to work where your contributions and ideas are not only welcomed, but strongly encouraged, no matter if you're an intern, staff, or manager? Come join us!

With more than 1.3 million merchants in 600+ cities and regencies, the OVO application can be used to access payments, transfers, top ups and withdrawals, as well as insurance, investment and lending services nationwide.

OVO is currently open for The Lending Operation Associate

You Will

• Part of a team exploring new product opportunities.
• Execution of front-to-back office operations (disbursals, communication, risk management etc).
• Assists the lending program operational process (i.e. reporting, validating documents/reports, special administrative requests).
• Liaise with internal teams i.e. commercial , credit, legal, compliance, finance and tech in order to manage the operations and support the programs.
• Provide data backed insights on business operations to improve operations efficiency.
• Identify and solve gaps in operational processes ensuring a smooth delivery of our products to our customers.
• Analyze and investigate customer cases and operation issue to derive conclusions.

What You Need

• A recognised Degree qualification, preferably in Business, Finance, Operation Management, Economics, Computer Science and Engineering).
• Experiences minimal 2 years experience in project management and/ or operations excellence roles Strong analytical, interpersonal, written and verbal skills.
• Strong MS Office skills: MS PowerPoint, MS Excel, including Google Sheet.
• Basic understanding of the local financial regulatory environment, compliance and customer due diligence process.
• Intelligent, motivated self-starter with strong interpersonal skills and work ethic.
• High levels of adaptability, comfortable with ambiguity and tight deadlines, and working in a VUCA (Volatile, Uncertain, Complex; Ambiguous) environment.
• Prior experience in eCommerce, Technology or Financial Services industry such as Retail Banks, Corporate / Institutional Banks, Insurance preferred.
• Prior experience in product management preferred.