Learning & Development

Job Description

• Act as Learning & Development (L&D) main point of contact for all learning enquiries and learning updates for their respective Departments. Any learning needs, requests, and liaison will come through the LBP
• Support in the full cycle of Learning Needs Analysis (LNA) and training content customisation for Department-specific training
• Establish clear and regular communication channels with Department HRBPs, Leads, Managers, and Heads to support any pain points and needs that may arise
• Keep track of any learning-related issues or pain points, while providing relevant recommendations and coordinating the end-to-end implementation of the proposed programs/trainings/e-learnings
• Work together with the L&D Programs, L&D Trainers, and L&D Virtual E-Learning teams to design and develop programs that fulfil the needs of their respective departments
• Liaise with content specialist/subject matter experts to provide support in learning design and facilitate delivery and evaluation of training
• Oversee and manage the end-to-end coordination of Department specific L&D programs and training, liaising with both internal and external stakeholders
• Conduct research, data analysis and/or prepare reports (e.g. training effectiveness, impact)
• Present reports and updates to stakeholders, such as Department HRBPs, Leads, Managers, and Heads

Requirements

• Minimum Bachelor holder in Human Resources or related field
• At least 7+ years experience in Learning & Development 
• Basic experience in design and data analysis is a plus
• Fast-learner with strong time management skills to deliver work on time
• Detail-oriented and well-organized in a fast-paced environment
• Good communication and interpersonal skills
• Known for a can-do spirit
• Comfortable working independently and in a team
• Proficient in Google and Microsoft Office products such as Excel and PowerPoint