Gojek sedang merekrut seorang
Lead Product Manager - Driver Earnings & Experience
Loker ini dibuat lebih dari 2 bulan yang lalu
About the Role
GOJEK is looking for an experienced and driven product leader to lead the Driver Earnings and Experience team, which is part of the larger Driver Platform group.
As a Product Lead you will manage and inspire a group of PMs, engineers and cross-functional partners to drive strategy, planning and development of innovative solutions for our Driver partners.
You will lead and drive the roadmap for two broad spaces:
1) tools and features that empower Drivers to maximize their earning potential and
2) end-to-end order delivery experience for Drivers; which allows them to service all the three service types (transport, food and logistics) across all countries in SE asia where we operate.
You will do this by creating state-of-the-art solutions that empower drivers with data and personalized recommendations and streamlining the information architecture & flows in the driver app which delight drivers, minimizes daily friction, improves efficiency and improve customer experience.
What You Will Do
- Define strategy, vision, OKRs for your spaces and hold your team accountable for setting and achieving their individual goals
- Be outcome driven, everything we do needs metrics. Track these metrics and strive to improve those day in day out
- Manage and support product managers in your product group, providing them with guidance and mentorship to maximise their potential
- Recruit, hire and train new team members as you grow your product area
- Be an effective leader. Partner and collaborate with your stakeholders. Core stakeholders are Driver Business team, Region teams, UX, Research, Business Intelligence, Data Science and our Product Groups from Transport and Food and beyond
- Continue to strive for Innovation. Be aware of innovation that is happening in your domain space
- You must be execution and delivery driven. Delivering solutions on time, on budget matters and most importantly solving customer needs counts
- We expect our product managers to be great at stakeholder management, prioritisation and project management
What You Will Need
- Should have a Bachelor’s/ Masters or an equivalent degree, preferably in engineering or management
- At least 7 years of total experience, with a minimum 6 years of product management experience
- Experience leading a small/medium sized team of product managers
- Entrepreneurial spirit; comfortable working in a complex, ambiguous and fast-paced environment
- Strong executive presence, and a proven track record of taking end-to-end ownership and successfully delivering results
- Ability to easily transition from high-level strategic thinking to creative and detailed execution
- Analytical and data-driven approach, you love digging into the data to analyze what’s happening and define and measure success on every project
- Ability to work effectively with remote teams and multiple stakeholders.
About The Team
The Driver Platform Group is responsible for building products & features which meet the end-to-end needs of our driver-partners. It directly impacts the livelihood of ~ 1 million driver-partners, socially & economically uplifting the lives of our drivers & their families. Our apps are operational across multiple countries in the Southeast Asian region, including Indonesia, Singapore and Vietnam, and are growing rapidly. We are a team of 80+ talented software engineers, product managers, designers, researchers and data scientists spread across our various regions in South-East Asia.
Earnings & Experience (E&E) is a 30+ member team within Driver platform and constitutes dedicated PM, engineering, UX, research, BI and Data science teams. It is internally split into two verticals 1) - Creating and managing a high quality and effective bookings management ecosystem for Drivers which is able to cater to all service types and geographies and 2) implementing tools and capabilities based on ML and personalisation which help drivers maximise their earnings.
Key initiatives include working with food, transport and logistics verticals to visualise and implement cutting edge use cases for customers and drivers, driver coach and driver positioning ecosystems that provide personalised recommendations to drivers to maximise their income potential, creating and launching predictive models that allow for effective demand|supply balance during supply stressed situations and implementing industry leading information architecture and user experience for booking management and associated workflows which improve customer/driver experience and reduce anxiety
We are a big team of home bakers, Netflix watchers, and K-pop fans who enjoy using technology to ease the lives of the people in our community. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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