Lead Product Manager

Job Description:

About the Role: We are seeking a Lead Trust & Safety Product Manager to drive strategic initiatives that enhance user safety, mitigate risks, and ensure compliance with regulatory and platform policies. As a senior leader, you will work cross-functionally with engineering, legal, policy, data science, and operations teams to develop and implement scalable trust and safety solutions. Your goal is to create a safer, more trustworthy experience for our users while balancing innovation and compliance.

Key Responsibilities:

• Define and execute the trust and safety product strategy, roadmap, and key initiatives.
• Lead the development and enhancement of tools, features, and policies to detect and mitigate fraud, abuse, and harmful content.
• Drive collaboration with engineering teams to build scalable safety solutions, such as automated detection, moderation systems, and risk scoring models.
• Work closely with legal and compliance teams to ensure alignment with global regulations and industry standards.
• Analyze data, identify emerging threats, and drive data-driven decision-making to shape policy and product initiatives.
• Partner with operations and customer support teams to improve incident response and enforcement processes at scale.
• Advocate for user safety and ethical considerations in product development.
• Mentor and provide strategic direction to junior product managers within the trust & safety domain.

• Minimal 6 years in product management, preferably in trust & safety, security, or risk management.
• Strong understanding of abuse detection, fraud prevention, or related areas.
• Proven experience working with AI/ML-based safety systems, policy enforcement tools, or automated detection mechanisms.
• Ability to analyze large datasets and leverage insights to improve safety measures at scale.
• Deep familiarity with global regulatory frameworks and industry best practices.
• Exceptional communication, leadership, and stakeholder management skills.
• Experience leading cross-functional teams and influencing executive-level decision-making.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.