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Lead Growth Analyst - Financial Services

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As a Lead Growth Analyst on the Financial Services Platform, you will be responsible to utilize our voluminous data to improve acquisition, activation, retention, and loyalty for our Financial Services products. You will be driving the analytics projects of the Growth team across different products, ultimately enabling the Financial Services team to make data-driven decisions. You will have ample opportunity to flex your analytics and project management skills, getting us even closer to the financial inclusion of all Indonesian. You will be based in the Jakarta office.

What You Will Do

Lead the Growth Analytics team and drive prioritization, strategy, and focus on solutions to solve user problems across different business units of Financial Services. You will be collaborating with the Marketing team on a daily basis
Maintain rigor in analytical excellence in terms of data analytics, A/B test design, and appropriate statistical tests across the products
Liaise with other analytical chapters within the Financial Services Platform as well as across Gojek such as Data Science, Data Engineering, Data Governance, Risk Analytics, etc to ensure that initiatives are aligned and data integrity standards are adhered to
Discover growth opportunities in the product from funnel conversion rates and user experience by exploring transaction data, customer activity within apps and actual customer insights
Analyze our complex and ever-growing data, present insights, and propose strategic options to senior management to drive business decisions
Test and validate solutions through proper experimentation process

What You Will Need

BS in Statistics, Math, Computer Science, Engineering, Economics, Business, or equivalent experience
At least 3 years of working experience in an analytical role (data analyst, BI, data science, statistician, etc) in Tier 1 consulting firms or startups
Strong project management skill to manage complex projects; also can manage and prioritize multiple internal and external stakeholders
Strong business acumen and analytical thinking. Comfortable to translate high-level business requirements into structured analytical steps
Strong SQL skills with expertise in either Excel/Python/R
Experienced planning, designing, and executing experiments. Also comfortable working with frequentist statistics to analyze experiment results
Strong data viz and data storytelling skills
Hustle is essential, moving quickly and executing to allow for continual iteration is a core competency of our team

About the team

The Financial Services stream at Gojek is passionate about empowering our users with the tools to be financially responsible. The Growth team, currently consisting of 6 members, is at the center of the stream's Go-To-Market and strategy decisions, where we help direct the product towards the right solutions by tackling the right problems through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, marketing, statistical testing, and product management; that sweet spot is where we're at. We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing, because we believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, then you might be our person.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

GoTo Financial is committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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