Key Account Manager

Job Description :

• Delivery of agreed revenue, profit and cash targets for their customers
• Prioritisation and planning of growth opportunities and optimising current portfolio as and when needed
• Execution of JBPs with all key accounts including quarterly reviews meetings and annual top to top meetings
• Tracking and reporting progress against OKRs and recommending course correction actions where applicable
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Job Requirements:

• Bachelor's degree in business administration, finance, sales, or related field.
• Proven experience in key account management.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.