Key Account Manager

200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customers’ growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.

Here at Bollore Logistics, our people’s actions are guided by our core values – Humility, Excellence, Courage, Agility & Innovation and Solidarity. We believe it’s the people who brought us to where we are right now, and it’ll be the people who propel us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.

ABOUT THE ROLE

Key Account Manager reports hierarchically to the Head of Front Office. Actively develop and grow a portfolio of key accounts to maintain a strong sales performance and ensure the achievement of sales targets.

WHAT YOU WILL BE DOING

• Achieve individual key account targets set to increase the company’s gross margin.
• Develop strategies to grow the freight forwarding business of key accounts by participating in tenders and providing quotations for tailor-made solutions.
• Build and maintain close relationships with key stakeholders across the client organizations to increase and grow our exposure and understanding of requirements and developments.
• Constantly search for and identify creative ways to provide more value-added services for our key accounts.
• Actively engage and cooperate with regional / global key account management to leverage on the strengths of the organization and align with overall account strategy.
• Drive business excellence and best practices by taking an active lead to communicate customer requirements and standard operating procedures across the organization.
• Actively monitor the performance of key accounts activities through regular KPI reviews (monthly / quarterly) and take quick corrective action to improve performance and customer satisfaction.
• Build an additional sales pipeline to continuously add new sources of revenue to the existing key account portfolio and take a lead in cross selling of further develop the vertical industries of respective key accounts.

THE SUCCESSFUL CANDIDATE

Essential:

• Bachelor/Master’s Degree from any major or relevant qualification
• Minimum 7 years of experience in an International Logistics/Freight Forwarding Company and in a fast paced and dynamic multi-cultural multi-national company environment as a Key Account Manager
• Supply Chain, Logistics, International freight forwarding, Customs Clearance knowledge in automotive industry and solid business process understanding will be an added value

Desirable:

• Excellent communication & negotiation skills
• Excellent oral, written English
• Good Microsoft Outlook, Teams, Word, Excel and Power Point
• Good interpersonal skills

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.