Glints sedang merekrut seorang
Key Account Manager
Loker ini dibuat lebih dari 2 bulan yang lalu
At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.
We’re looking for a Key Account Manager to join our Sales team, to drive the customer success and customer experience function across TalentHunt, build interactions with customers, as well as solve their problems and needs. She/he will also encourage the customer to get the best from what we offer and think of ways to improve and systematize customer experience. She/he will manage client retention rates, job renewal (farming), and upsell different products line to clients through business transformation.
What You’ll Be Doing
- Manage client retention rates, job renewal (farming), and upsell different products line to Glints’ key clients (increase wallet share).
- Manage long term partnerships and provide outstanding service to the client on commercial and rally for differentiated support from the larger organization (CLV).
- Identify the client's value chain and ultimately create value map strategies for our own set of customers.
- Work to perform in analyzing Glints key customers' satisfaction and needs, which may open up new opportunities for cooperation.
- As a consultant for our hiring partners, providing the business solutions through Glints products.
Who We Are Looking For
- Min. 5 years of working experience in sales, account management, customer-facing success, support, or other relevant roles.
- Proven track record of exceeding or high achievements in individual targets either in sales, key account management, or a similar function.
- Process-driven: high attention to detail, with a process and solution-oriented mindset.
- Comfortable working with early-stage products, i.e. you work well with uncertainty and like taking responsibility.
- Comfortable talking with the CEO level and dealing with enterprise accounts.
- Must have a positive attitude.
- Able to communicate well in English
Let’s Realise Human Potential.
We have impacted many lives since we were founded in 2013, but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.
What is Glints?
Glints is an online talent recruitment and career discovery platform with the enduring purpose of contributing to a world where people and organisations can realize their human potential.
Our tech-enabled approach to recruitment and career discovery connects more than 1.5 million candidates to their next dream opportunities, has supported more than 30,000 companies in finding top talents, doubled recruiter efficiency, and has raised more than US$30M+ from best venture investors in Asia to date.
Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times, and we are proud to be recognised by LinkedIn as one of the Top 10 Startups in Singapore in 2020.
Who We Are
At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.
Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
Integrity: Have courage, be guided by the truth, don’t be afraid
Impact: Missionaries, not mercenaries
Beginners’ Mindset: Stay humble, don’t be attached to ego
Customer Obsessed: Customers First
Ownership: Care intensely about the mission and take responsibility
High Standards: Dream big and deliver epic outcomes fast
Where We Work
Glints operates in multiple locations across Greater Southeast Asia, including Singapore, Indonesia, Vietnam, Taiwan and Malaysia.
Learn more about Glints and our culture at bit.ly/glintsculture,
Or check out our Careers Page at https://glints.com/careers!
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