Internal Communication Analyst

About the role

You can't have a workplace party without INTERCOM! It's like the DJ of the office, spinning the tracks of positivity, dropping the beats of vital info, and ensuring everyone is grooving to the rhythm of engagement!

Responsibilities

The responsibilities of an INTERCOM (Internal Communications) team typically include:

1. Information Dissemination: Sharing important company updates, announcements, and news with employees.E
2. Employee Engagement: Fostering employee engagement through various communication channels and internal campaign (minimal once in a month)
3. Policy Communication: Ensuring employees are informed about and understand company policies and procedures.
4. Emergency Communication: Providing critical information and instructions during emergencies or crises.
5. Feedback Collection: Supporting the gathering feedback from employees to improve communication and address concerns.
6. Cultural and Amartha Academy Promotion: Promoting and maintaining the company's culture and values through communication.
7. The Communicator for everyone: Ensuring that communication complies with relevant laws and regulations and informing technology tools to enhance efficiency and reach.
8. Performance Management: Supporting the annual communication of performance expectations and feedback.
Global and Multilingual Communication: Addressing language and cultural diversity in communication strategies, especially for Field Officer (F0), Expatriate, and all A-teams.

• Completed a Bachelor's degree, The Communication Studies Student with a focus on strategic communication and public relations is point plus
• Have experience in Authored and edited engaging internal content from newsletters, memos, and announcements, ensuring clarity and consistency in messaging.
• Collaborated with various departments to gather information and ensure accurate and timely communication to employees.
• Developed an annual internal communication plan that contributed to an increase in employee engagement over the year.
• Designed and executed a creative social media campaign to promote a new company initiative, resulting in increase in participation.
• Managed the company's intercom platform, regularly updating content and ensuring a user-friendly experience.
• Played a key role in communicating a major restructuring to employees, addressing concerns and facilitating a smooth transition.
• Led cross-functional teams to implement communication projects on time and within budget.
• Conducted employee surveys and used data analysis to identify areas for communication improvement.
• Managed communication during a company-wide security breach, ensuring employees were informed and reassured throughout the incident.
• Proficiency in multiple languages to support a diverse workforce, promoting inclusivity and understanding.
• Successfully adjusted communication strategies during the COVID-19 pandemic to address remote work and safety protocols.