Insight Associate

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities:

• Conduct market research focusing on SME industry, e-commerce landscape and e-logistics in Indonesia and beyond
• Conduct user interviews, surveys and testing together with Growth & Product team to generate insights for our products and solutions prior to scalable launch
• Maintain industry and competitor monitoring periodically
• Conduct join study together with our regional teams, growth teams and commercial teams to pursue new business models or proof of concepts
• Expand our operational performance understanding alongside operational teams in Ninja

Requirements:

• Bachelor Degree (S1) in prominent local university in areas such as Marketing, Business Administration, Economics, Finance, or equivalent
• Minimum 1 year experience in research projects or research consulting companies
• Experience in e-commerce, aggregator or e-logistics companies is a major plus
• Excellent time-management, communication and analytical skills
• Knowledge in statistics including tools such as VBA, Tableu or Power BI is a major plus

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