Deskripsi pekerjaan
- Responding to assistance requests and handling application system technical issues on inhouse ALAMI application - Collect all information related to Operations Work Flow Management System - Communicate with users and assess problems or provide suggestion about things should be done in application system, if there any business process changes or enhancement - Managing cases, requests and enhancements related to application system - Create report related to system cases, performance and maintenance to management - Provide periodical routine report to related party - Ensure that solution and application support documentation is maintained to the highest quality and accuracy - Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner- Bachelor’s degree in computer science or information technology, or equivalent experience 3-4 years working with IT field - Excellent analytical and problem solving skills - Ability to understand the logic flow of programming language - Ability to work both independently and as part of a team - Strong integrity and punctuality.-
