What we do
Founded in 2011, Coda Payments (“Coda”) is the leading provider of secure, cross-border monetisation solutions for digital products and services in more than 60 markets. Through our three services: Codashop, xShop, and Codapay, we help top digital content publishers worldwide such as Activision Blizzard (Call of Duty: Mobile, Diablo Immortal), Riot Games (VALORANT, League of Legends: Wild Rift), Moonton (Mobile Legends: Bang Bang), Garena (Free Fire), Tencent (PUBG Mobile), beIN, Bigo Live, Tinder, and Viu to monetise their content and unlock new revenue streams.
Headquartered in Singapore, Coda has 11+ offices and 35+ remote locations worldwide. To date, we have over 500 employees of 42 nationalities working together towards the same mission: to offer our customers the best value, experience and entertainment every day, without fail.
Working at Coda
Life at Coda is fast-paced, challenging, and fun. As a rapidly growing global company, we’re always looking to step up and adapt to changes quickly; there is never a dull day at Coda.
Nonetheless, we value work-life balance as much as you do. At Coda, remote and flexible working arrangements take centre stage for Codans to work smartly and have autonomy in how they work.
We make things happen in the most impactful and effective manner. We are looking for someone eager to initiate new ideas, hungry to contribute more, derives satisfaction from team wins rather than individual ones, and values integrity. If this sounds like you, you will fit perfectly into our Coda team!
Your role
As a Corp IT Infrastructure Specialist, you are responsible for assisting Corp IT Managers in daily IT operations in a hybrid IT environment to bring technology innovation and efficiencies to the Corp IT team that is accountable for business and technical services. You will be responsible for delivering new and enhancing existing services by embracing automation and continual service improvement across the group. You will be responding to all service requests by Coda users globally.
Responsibilities
- Manage the servers, networking and databases in the virtual corporate IT infrastructure
- Familiar with cloud-native configuration and settings
- Monitoring alert availability
- Analyze problems, evaluate technical issues, test, maintain, modify, integrate, monitor and ensure to automate software systems
- Define the data requirements for each API integration to ensure accurate integration results
- Build customised alerts based on monitoring use cases to meet IT and security requirements
- Work with cross-functional stakeholders to support their requirements to improve and build API integration across other SaaS platforms
- Build automated processes for any recurring operational tasks on a scheduled basis
- Document each automation workflow data and steps to ensure the quality of processes
- Assist in general remote support to users in work-from-home environments or co-shared offices
- Proactively respond and engage users through collaborative communication platforms
Requirements
- Experience working in a comparable role in a fIntech company
- Experience working in a fast-paced environment with continual demands and changing priorities
- Demonstrate and foster a collaborative team approach and interact well with general users
- High proficiency with SaaS platforms like Slack, Google
- Proficiency in scripting skills e.g. Python
- Proficiency in simple web languages e.g. HTML, CSS
- Familiar with all Windows, Mac, and Linux laptops
- Degree in information technology
- Attention to detail and good problem-solving skills
- Certification in ITIL is advantageous
We are an equal opportunity employer and do not discriminate based on gender, race, age, religion, disability, or other local protected class. We are committed to cultivating an inclusive environment for all employees, and we welcome the diversity that you will bring!
We are sorry to inform you that only shortlisted candidates will be notified as we may be overwhelmed by the number of applicants coming into our system; hence if you do not get a reply from us - don’t give up on us just yet!
We encourage you also to check out our career site at https://www.codapayments.com/careers - we may have other suitable openings for you.
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