Industrial Relations Manager

Who We Are

OVO is Indonesia’s fastest growing and leading payments and financial services platform in Indonesia. Within 2 years, OVO has been recognized as Indonesia’s 5th unicorn and continues to win customer mindshare and heartshare through its innovations within Payments and as it accelerates its Financial Services offerings including digital lending, insurance and investments. 

Anchoring on its vision and mission to be the largest Fintech platform in Indonesia through providing Indonesians with equal financial access, to date, OVO has extended its reach to be available across 115mn devices across >30 cities nationwide and is accepted across >500 retailers.

You Will Responsible for

Industrial Relation

• Conduct and utilize research regarding labor law compliance and best practices to develop recommendations for policy owners in creating or revising HR policies
• Ensure that all employees comply with Company’s rules and regulation as written on Company’s Standard Guidelines
• Managing employee relations issues (e.g., investigating employee and/or supervisor complaints regarding conduct, performance, or attendance, mediation between employees, etc.)
• Conduct investigation on alleged misconducts/serious violations which may lead to termination
• Ensure all processes of disciplinary action are in compliance with the law
• Conduct exit interviews of any resignation submitted, and report to the HR Director of the outcome and record it into the system
• HR-specific communications (e.g., employment terms and conditions, company codes of conduct, etc.)

Outsourcing Management

• Initiating and maintaining outsourced HR projects including
• Reviews vendor specifications
• Maintaining ongoing vendor relationships
• Checking outsourcing invoices.
  
  Expat Management
  
• Specializes in immigration laws and focuses on multinational business immigration issues
• Manages work permit and permanent residence applications for incoming or transferring personnel
• Advises and provides support on global immigration needs including ancestry and citizenship advice
• May coordinate passport renewals, visas, and other applications
  

What You Need

• Minimum Bachelor Degree in Law
• Has extensive experience in handling Employee Relation or Industrial Relation and Expat Management, with a deep understanding of labor laws
• In-depth knowledge regarding labor law and immigration regulation
• Ability to display professional maturity and responsiveness in dealing with people-related issues
• Strong intellectual curiosity, humility, and critical thinking in order to analyze problems and deliver solutions
• Excellent English communication skills (both oral and written) in order to communicate with our international teams