Human Resource Manager in Indonesia (BPO)

Gear Inc is seeking an HR Manager for BPO (Business Process Outsourcing) company (Company size: 700 - 1.000 staff). Ideal candidates are able to adapt and are well known with fast moving and last moment change.

1. Hiring & Recruitment

• Managing the recruitment and selection process: Recruiting, training, motivating and retaining manpower in accordance to growth requirements of manpower plan
• Build team and growth up company size to roundly 800 FTEs per year
• Supporting and suggesting improvements to the entire recruitment process. Host in-house recruitment events, organize learning and development programs
• Being creative for improving company branding, developing the branding via multiple platforms

2. C&B and Performance Management.

• Managing and controlling activities to build up and maintain teamwork spirit
• Developing and implementing HR strategies and initiatives aligned with the overall company culture and business strategy
• Managing C&B processes: social insurance, health insurance, contracts and other paperwork
• Advising the Board on HR strategy, personnel structure to ensure the development of the company
• Consulting, proposing, developing systems to ensure the effective implementation of management functions, HR efficiency and creating a professional, effective working environment
• Overseeing the coordination and implementation of annual performance reviews as well as ensuring employee job satisfaction
• Cooperating closely with various departments to make sure the efficiency of company’s operations
• Nurturing a positive, energetic and professional working environment
• Serving as the point of contact for employment relations to promote a fair and transparent working environment
• Dealing with grievances and violations invoking disciplinary action when required

3. Culture & Engagement

• Being creative in doing internal & external events that align with the company culture
• Develop short-term and long-term programs/ plans for employee engagement and retention plans; build a Culture of Recognition & Reward for performance.

• At least 5 years of experience in HR field, HR Generalist, HRBP of the company with 500 employees and above; in which 3 years of experience in management level
• Background in BPO (Business Process Outsourcing) company with international culture and mindset is a plus
• Experience in mass recruitment under high pressure (eg: 100 people/ month)
• Experience in building and developing Employer Branding
• Solid understanding of labor legislation
• Be able to work under pressure, willingness to take responsibility
• Be able to work independently as well as teamwork
• Ability to foster healthy employee relations
• Good planning, time and project management skills.
• High problem-solving skill, analytical/ observation skills
• Be able to work in a multicultural/ multinational environment
• Excellent communication abilities and leadership skills
• Excellent command of English (reading/writing/listening/speaking), must be able to work with native English speakers
• Good skills in MS office, Google Suite
• Cultural skills – understands business issues and cultural differences

• Attractive salary and benefits, international, fun and professional working environment
• An open and honest culture where people are valued, treated fairly, trusted and empowered
• Flexible working hours, we work 40 hours per week (Monday - Friday)
• 13th salary and attractively additional bonus every year
• Paid leave (12 days/year)
• Government social insurance
• Lunch offer
• Salary range: Negotiable

How to apply: All interested candidates are welcome to apply. Please send your cover letter and resume (in English) expressing your interest to us at [email protected]

Working Location:: Surabaya or Bali, Indonesia