Head of Product Design

About The Role

You’ll lead and manage a team of designers responsible for the entire Amartha product suites. This includes experiences such as Amartha+, BP app, MIS, Amartha Core, Amartha Score. You’ll partner closely with your product manager and engineering leaders to define a UX strategy for Amartha product suites.

You and your team will distill complex problems and propose clear, efficient, consistent solutions. You're meticulous and excited about beautiful design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, experiment with the latest devices and wearables. You have a keen eye for useful products, and you share your findings with the team. You're a tireless advocate for the end user. You have deep empathy for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users.

The ideal candidate enjoys creating experiences with technology, hacking on new projects, and intensely working on high-value, strategic initiatives under tight time constraints. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers.

Key Responsibilities

• Building a high performing, diverse team that delivers exceptional experiences for our end users in a timely manner. Hire top talent and develop existing talent
• Cultivating an inclusive, constructive, and collaborative culture within your team
• Shaping and driving the UX strategy for our core platform
• Driving your team to utilize a user-centered approach to solve design challenges and support business needs
• Giving and receiving feedback, early and often
• Recruit, nurture and retain best-in-class talent
• Influence and compellingly communicate the vision to a wide variety of key stakeholders
• Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing
• Solve complex UX design problems across multiple channels
• Collaborate closely with product managers to find opportunities for new products/features and validate assumptions through user testing and research
• Work with engineering to deliver final product
• Reinforce a design-thinking culture that leverages the best product, technology and innovative talent
• Own various application interfaces
• Work with devs and QA to deliver polished final product
• Evangelize design system guidelines and patterns

• Managed an entire product lifecycle from concept to release
• 7-10+ years of experience designing and delivering products in cross-functional teams from start to finish
• 3+ years of management experience
• A strong passion for managing and mentoring designers
• Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process
• The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts
• Power to influence others and build consensus, while dealing with ambiguity
• Self-motivated, a good communicator, and able to balance great design with meeting short deadlines
• Experience using analytics, user research and other approaches to help make decisions and iterate on the product
• Constant drive to stay up-to-date with the latest industry news and developments
• A deep appreciation and talent for simple solutions to complex problems
• Basic understanding of Accessibility