NinjaVan sedang merekrut seorang
Head of Operations Network
Loker ini dibuat lebih dari 2 bulan yang lalu
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Head of Operations Network is responsible to oversee the whole Ninja Xpress core operations and ensure quality and speed metrics are well met
Requirements
- More than 10 years experience on the same role, preferably from logistic industry
- Excellent analytical skill and data-driven mindset
- Proficiency in operational management and implementation
- Exceptional communication & interpersonal skill
- Proven skill in leading or managing a large scale of team/group
- Strong integrity with providing best accuracy and solution oriented on every cases
Job Description
- Reviewing ID SLA/Lead Time performance periodically, change network planning in - problematic areas
- Set up and streamline process claim breach from end to end to minimize lost for SLA Breach in Indonesia
- Plan and execute project that aims to improve operations in each region
- Plan and execute project that aims to improve operations in each region
- Helping all region to achieve first mile KPI which consist of pickup N+0 performance, sameday inbound rate, lost & damaged rate, and CPP
- Make sure all data analysis provided (e.g. Project Execution, Problem Identification and Operation Improvements) by station management FST analyst is on point to tackle operational issues that occur on every Ninja Xpress region and assist in finding solution with the purpose of achieving set targets
- Ensure that Last Mile operational activity runs according to SLA & SOP or target that has been set by the company
- Ensure robust, scalable warehouse operation, including receiving, inbound, and the sort process
- Ensure that Line Haul operational activity runs according to SLA & SOP or target that has been set by the company
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By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
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