Head of Operations

PT Moladin Finance Indonesia (formerly PT Pro Car International Finance) is part of the Moladin Group. MOFI is a finance company that provides financial services to anyone, anywhere, and anytime. MOFI products are fully digital with innovative, flexible and effective processes. Since changing to Moladin Finance Indonesia in April 2023, MOFI has focused on meeting consumer needs, both productive needs through investment and working capital financing facilities, as well as other needs through multipurpose financing facilities. MOFI is licensed and supervised by OJK.

Moladin is searching for a Legal & Compliance Officer! You will be responsible for ensuring that Moladin's operations and transactions are in compliance with all relevant regulations and legislation. You will play a critical role in ensuring the company is operating within the legal framework while maintaining the highest standards of ethics.

• Designing and implementing operation at MOFI in order to support the company to be the prominent digital multi finance in Indonesia
• Overseeing day to day operations in lending business to ensure everything has been as per policies and procedures
• Creating and updating policies and procedures (SOP) for overall operation activity
• Lead Manage large team (>50 people) across Indonesia and able to give direction and decision for daily operations / business decision including to escalate for any issues to management
• Able to designing operation dashboard that can track productivity, SLA and cost management
• Creating zero fraud environment in company and able to identify for any potential operational backlogs

• Min Bachelor / Master Degree in reputable University
• Experience as Operation Head in Financial Institutions, that lead various operation businesses with total experience of 7-10 years.
• Advanced in project management and resolution handling
• Experience in managing big team (>30 people) with proactive mindset and problem solving
• Able to act as a trainer for all the team members
• Good leadership skills and ability to work well in a cross-cultural team and various other cross-functional stakeholders to achieve company goals.
• Adaptable and able to embrace change and thrive in an extremely fast-paced environment
• Resourceful, able to resolve issues in a timely and efficient manner
• Strong communication skills, both oral and written, with the ability to effectively communicate advice backed up by sound judgment (proficiency in English is a must)