Head of Corporate Communications

Responsibilities:

• Partner of Ruangguru's stakeholders across the company to develop and implement strategic internal communication plans that help further the company’s mission, business objectives, and culture, and cultivate meaningful two-way dialogue across the organization.
• Create robust communication plans and materials for internal leadership, company strategic initiatives, and Associate-facing communications in close collaboration with Human Resources and other strategic partners.
• Lead, manage, and deliver an external communications work program, including media relations, PR, awards, corporate publications, and events.
• Work cross-functionally with a variety of teams including Research, Product, Legal, Policy, and Marketing to better understand the communications issues facing Ruangguru and its family of apps.
• Develop reports to ensure the Board, Senior Management Team and other management committees are updated on key reputation risks and issues.
• Develop external speeches and presentations on behalf of Senior Management Team members.
• Proactive and reactive media inquiries, media releases and statements, briefings, and building relationships with journalists, media advice and interview support, crisis communications.
• As a key media contact and company representatives, including but not limited to product launches, media interviews, and many other media engagements.
• Become their trusted partner and advisor on communication issues.
• Promote our mission, vision, and values internally, helping us strengthen our culture as a competitive advantage.
• Design and deliver recognition and awards, employee events, learning, and development sessions to promote our brand, culture, and strategy.
• Develop an approach to track the effectiveness of communications in maximizing focus and engagement, and adjust programs where necessary .
• Ensure alignment on consistent messaging with internal and external audiences, and timing of communications.

Requirements:

• 7+ years work experience in a corporate role driving creative and impactful internal communications programs, marketing communications, or a related discipline; experience in a high-tech, consulting, agency or fast-paced startup, disruptive environment a plus.
• Have a full understanding of media needs and media relationships.
• Experience speaking on the record as a company spokesperson.
• Tactical understanding of all primary social media platforms.
• Experience developing and managing integrated communications programs.
• Experience in working with internal email communication tools. A strategic thinker with proven ability to work cross-functionally.
• Ability to lead, manage and execute multiple projects in a fast-paced, deadline-oriented and nimble environment.
• Demonstrated effectiveness in influencing senior leadership.
• Strong self-starter with a history of successful project execution.
• Detail-oriented and strong organizational skills.


Nice to have:
• Passionate about Educations.
• Willingness to collaborate with others and champion a strong team environment.