Guest Recognition Officer (Historian - VIP Handler) - AYANA BALI

AYANA · Bali · 3 tahun yang lalu

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Guest Recognition Officer (Historian - VIP Handler) to work with our Rooms team at the finest 5-star luxury resort in Bali.

Essential job functions:

GRC’s responsible to maintain guest’s profiles with their preference, and ensuring all departments are aware of VIP’s inquiries prior to arrival this includes communicating guest’s preferences and allergic to related departments for the service and amenities following guest’s preferences, VIP status, relationship, previous stay information, and previous guest accidents.

Has 1-year experience in the same position or Guest Relations background, Computer Literate

Ability to work well under pressure and constant change, making quick, attention to detail-and appropriate decisions

Ability to work successfully and productively with minimal supervision

Ability to present information in front of the groups (Guidance Team, Departmental line-up, orientations) of professionally, concisely, and with enthusiasm.

Ability to interact and engage with all guests

Diploma in Hospitality or other relevant fields. Bachelor's degree is desirable.

Guest Recognition Officer (Historian - VIP Handler) - AYANA BALI

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