Gojek sedang merekrut seorang
Growth Manager, Merchant Payments
Loker ini dibuat lebih dari 2 bulan yang lalu
About the role
Here comes a new challenge for you who is seeking the next leap in your career growth, being our Growth Manager for Merchant Payments (part of the GoPay group)! In this role, you will lead problem-solving processes and execute solutions with a focus on improving operations for merchant funded promotions. Combining business strategy, data prowess and merchant (and sales) experience, you will work on initiatives that will empower teams to run campaigns more seamlessly and efficiently. In short, you’ll get out of bed every day thinking about new ways to solve exciting problems and grow the merchant business. How cool is that?
What will you do?
- Work with the strategy and sales team to build no-code tooling to help merchants onboard on regular campaigns; iterate on the process through feedback to ensure a smooth registration experience
- Discover growth opportunities from the interaction of GoPay and its merchants through all of the metrics by running data analysis from GoPay’s vast data resources including business data, transaction data, customer activity within apps and actual customer insights
- Introduce beneficial business changes through well-written strategy document; validate the hypotheses through experimentation and/or detailed data analysis
- Operate the product solutions and define the programs to achieve business objective by combining multiple initiatives (e.g. promotion program, incentive product, and discovery product)
- Proactively improve the operation processes in the team and act on how to drive a faster, more effective, and efficient execution process through third-party or an in-house tooling
- Present findings to senior management to drive business and strategic decision-making on feature prioritization and impact analysis
- Actively manage & optimize the incentive budget for merchant funded promotions
What are we looking for?
- A BS/MS in Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience
- Minimum 3-4 years of working experience
- Data analytics capability, have good knowledge of SQL and experimentation process; High Proficiency in Python and R is a plus
- Strong business acumen with successful experience influencing and leading cross-functional teams
- Creative design-thinking, problem-solving mindset and ability to manage and prioritize multiple internal and external stakeholders
- Strong project management skills to manage complex projects, and familiar with the tools (e.g. Asana, Trello, Favro, Jira)
- Radical Candor leadership while also a strong team player; possessing team synergy skills with a high level of enthusiasm in collaborating in a cross-functional team and can also balance attention to detail with swift execution
- Experience in Growth, Product Management, and Data team is a plus
- Proficiency with multiple analytics, database and no-code tools common within a marketing organization (e.g., MixPanel, Tableau, Bigquery, Appsheet etc)
About the team
As Nasi Goreng is to the people of Indonesia, Payments is to a wide variety of Merchants in the South East Asian landscape: providing the nourishment to sustain businesses from the inside out. We run and oversee one of Southeast Asia's largest merchant platforms (under Midtrans and Spots), e-money wallet platforms and Indonesia's leading digital payments provider. We empower many large businesses that include Google, Disney+, McDonald’s, Tokopedia, Blibli, Jd.id, and Kitabisa. Both Midtrans and Spots are industry leaders at what they do and are the largest payment gateway and offline network for payments in Indonesia respectively.
Our services are now accepted at over 300,000 online and offline merchants in Indonesia alone, and by 1 million driver-partners and millions of more customers. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payments and financial services group in Southeast Asia. It's our job to ensure that this number grows, and more importantly, that anyone utilizing our platform is given the most seamless payment experience possible. How does one achieve this, you may ask? By collaborating diligently with our users, merchants and providers to understand the daily obstacles they face while making or accepting payments, then crafting our products and services to aid these issues.
GoPay is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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