Fazzfinancial sedang merekrut seorang
Fraud Operations
Loker ini dibuat lebih dari 2 bulan yang lalu
About Fazz
Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.
Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.
Fazz’s mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.
Head to our website to get to know us better: https://fazz.com/
About the Role
1. Fraud operations mainly doing analysis, investigation, take action to those who reported or suspected as fraud, document the cases and then reporting the operations implementation to the management.
2. We expect you to also improving yourself by sharing knowledge with each other, taking part on data analysis project or investigation special project, joining webinars of fraud issues, thus improve all the team to be better fraud operations.
3. You will be asked to have a good teamwork and good communication as you will be working on a team, cross the team and it will be nicer if you are fluent in English.
What'll you do
- Investigate fraud alerts and cases reported, then give a proper handling to the subjects;
- Document and communicate with the whole fraud team for the case progress and any findings you founded;
- Reporting to direct leader for any changes in fraud trends, fraud patterns or a special cases;
- Generate monthly report for regulators per entities, based on the regulations;
- Escalating special fraud cases to be handled correctly and in a timely manner;
- Handling non-fraud cases to support dual control in the company’s process;
- Generate monthly fraud awareness to be shared to our users and internals for any fraud scheme trending based on reports and research from external;
- Escalating fraud users identified to Compliance team for AML/CFT reporting;
- Collaborating with Fraud Analyst, assess the merchant to be onboarded for any fraud indication or potential fraud risk that can affecting to the company;
- Researching of our internal products to find a gap for fraud;
- Contribute on how to improve the fraud management, team efficiency, teamwork ethics;
- Continue to grow yourself in your skills related to fraud operations or analysts;
What we're looking for
- Fresh Graduate please try this job! It’s fun!
- Willing to learn more, grow more and have fun more
- Excellent writing, typing and communication skills for smooth coordination
- Excellent communication skills in Bahasa Indonesia and English
- Strong in logical, analytical thinking and problem solving skill
- Can work in a pressure individually and in team work
- Can work for a repetitive tasks, hopefully you are not easy to be bored
- Good to excellence skills in using Ms. Office or Google Docs and Sheets
- A minimum of Bachelor Degree in Management, Computer Science, Information System, Finance, Accounting, Law
- Card fraud knowledge, is a plus and another plus for cryptocurrency!
- Think about the others’ risks and needs, please take care of each other, we are working together as a team not a competition
We love reviewing all the applications we receive, but unfortunately, we may not be able to get back to everyone individually. If we’d like to move forward with your application, we’ll be in touch!
Fazz is an equal-opportunity employer. Individuals seeking employment at Fazz will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.
By submitting your application, you agree that Fazz may collect your personal data for recruiting, regional organization planning, and related purposes.
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