Deskripsi pekerjaan
We are looking for Food & Beverage Captain to ensure all daily activities run smoothly and efficiently. Food & Beverage Captain responsibilities include ordering F&B service utensils and equipment based on our needs, supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Responsibilities
- Prepare shift schedules
- Keep detailed records of daily, weekly and monthly costs and revenues
- Monitor compliance with safety and hygiene regulations
- Gather guests’ feedback and recommend improvements to our menus
- Work experience as a F&B Captain in the hospitality industry
- Familiarity with restaurant management software, like Micros, Infrasys, MC, SAP
- Customer service attitude
- Communication and team management abilities
- Availability to work within opening hours (e.g. evenings, holidays, weekends)
