Executive, Client Service

The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth. We are at the forefront of customer experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader
ABOUT THE ROLEOur insights impact businesses around the world. Join our Media, Client Service team to help bring high-quality and up-to-date data to our clients, every day.

RESPONSIBILITIES

• Responsible in conduct Quality Control before the data are being released to the market
• Able to troubleshoot and maintain Nielsen software in the clients
• Handling client queries
• Conduct training for clients
• Release official communication to the clients

REQUIREMENTS

• Preferred bachelor degree in Information Technology/ Statistics / Maths/ Accounting backgrounds are preferred
• A minimum of 2 years of experience as a data analyst will be preferred ( (although fresh graduates are also welcome to apply)
• In-depth knowledge of Microsoft Excel
• Knowledge about Macro VBA or Google App Script will be a great advantage
• Fluent in English both spoken and written

ABOUT NIELSENAs the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 
Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
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