Ethics and Compliance - Internal Investigator

What You Will Do

• Manage a personal caseload of internal investigations assigned by his/her supervisor. Conduct thorough fact-finding investigations with a sense of urgency while maintaining objectivity and independence, memorialize findings into clear and concise investigative reports, and, when necessary, partner with colleagues on policy compliance and interpretation.  Minimal travel may be required.
• Prepare written reports and summary of findings, with supporting documentation, that is fair, impartially representing the facts, and investigatory analysis to determine whether the facts suggest the complaining party was subjected to behavior (or incident) that constitutes a violation of GoTo’s Code of Conduct.
• Ensure all investigation data is accurately and timely entered into the case management system.  Create and submit a variety of correspondence as directed.  Follow-up with management and/or People & Culture (PAC) to ensure compliance with investigative recommendations.
• Maintain confidentiality regarding investigation matters, investigation files and data, department initiatives, and compliance issues.
• Perform additional duties and projects as assigned.

What You Will Need

• Minimum bachelor’s degree in Finance/Accounting, Law, or Business Administration from a reputable university with at least 3-5 years of relevant experience in investigations, forensics, law enforcement, and risk and fraud risk assessment experience. 
• Possess excellent analytical, written, and oral communications skills, including the ability to synthesize, summarize and communicate important data in an objective and unbiased manner.
• Excellent discretion, respect for confidentiality, and attention to detail.
• Strong background in intelligence gathering, including familiarity and use of online resources, subscription services, public record checks, and familiarity with current social media and its usage. Proven research, audit, and/or investigation experience, including root cause analysis.
• Expertise in Word, Excel and PowerPoint and experience with data mining software such as ACL, Access, SQL, Business Objects, etc. preferred.
• Able to work in rapidly changing internal and external environments and support business in a highly competitive and challenging market
• Possess excellent problem-solving and analytical skills, curiosity, and strong learning agility
• Good interpersonal skills with an ability to effectively network within the industry and businesses. Must be able to empathize and collaborate with various stakeholders from other functional teams