Gojek sedang merekrut seorang
Employee Experience - Culture & Engagement Lead
Loker ini dibuat lebih dari 2 bulan yang lalu
About the Role
GoTo Company comprises of three ambitious and innovative companies: Gojek, GoTo Financial, and Tokopedia. We all believe that “Together, we can do wonders.”
While we share the same mission, we recognize the strength of each company’s culture. With that said, how might we elevate one another’s experience so that we can let our people, teams, and organization thrive? Now that we’re 3x the size of what we used to, how might we unlock new potentials in serving our people better?
As part of the Group Community Experience, you will have an integral role in co-creating, facilitating, and executing initiatives across all GoTo that elevates 1) sense of community and belonging 2) talent/career experience, and 3) diversity and inclusion.
What You Will Do
- Working closely with multi-stakeholders across GoTo, from the People and Culture team, Businesses, and Internal Communications – across all countries and functions – to co-create and achieve alignments
- Driving and weaving new thinkings, approaches, and initiatives that will positively impact our people and teams
- Using data and the power of inclusion to generate insights and propose new solutions
- Create narrative and activation plan for GoTo purpose and shared values, to then leading the socialization and activation across GoTo
- Create frameworks, roadmaps, playbooks for the GoTo community that can be used for teams to strengthen their sense of community and belonging
- Drive thinking, approach, and solutions for upgraded Employee Value Proposition for GoTo
- Redefine what Talent/Career experience means in GoTo
- Extract insights from engagement/experience data across GoTo to recommend next steps
What You Will Need
- You have led a few engagement projects, know how to engage, buy-in from different stakeholders with different personalities, preferences, and levels
- You have great interpersonal skills and enjoy collaborating with different types of stakeholders, looking for ways to make it more effective. Empathy and listening skills are key here. You enjoy solving problems, taking on difficult challenges, thinking about things differently, and finding creative solutions. You are comfortable with data, data analysis, metrics, using excel to discover actionable insights.
- You are known for your savvy project management skills to be able to organize, lead and monitor a few projects at the same time. And people actually enjoy working with you
- You are confident with your use of English and Bahasa Indonesia, both in written and oral so that you can effectively engage others
- To land this gig, you need to have some experience in solving an organization’s challenges and leading a few projects across different stakeholders
- Other things that would be of value: exposure to design thinking and UX, understanding of the science of Engagement, its key metrics, and a few Culture frameworks
About the Team
You will actually be the second member of the Group Community Experience team. The joy is in the synergies with such a diverse group of people across the Group from the different teams. As with the GoTo culture, we are relaxed in our communication style, but extra serious about work. You have the freedom and autonomy to organize your days and your work, as long as you can be accountable for its quality. We make work fun (yes, we have emojis in our communications and we laugh in meetings while tackling hard problems)
About Gojek
Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.
As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.
Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo Financial
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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