Director/ VP Product Design

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

You’ll be a leader of a small (and mighty 💪) product design team to help us deliver transparent products and a pleasure to use. Boundaries between teams are permeable, so you will work closely with other teams on a broad set of design challenges and have a significant impact on creating software solutions.

What will you do:

• You’ll manage and mentor a team of Designers, User Researchers, and Content writers for our regional organization and report directly to the Chief Product Officer.
  • Impact (Driving value for the business and users by delivering on OKRs or high-priority initiatives.)
    • Drive successful execution and high-quality work across all product development teams within multiple business units.
    • Hold oneself, their directs, and cross-functional partners responsible for hitting audience-level (SMEs, Investors, Partners, etc.) and company-level OKRs.
    • Establish a consistent track record of improving customer engagement metrics.
  • Expertise (Excellence in the core skills of design and management. Develops design and/or management expertise in others.)
    • Use product strategist skillset to coach and mentor ICs, managers, and directors to think about strategy, systems, interaction, and visual design challenges through the lens of impact on users and the business.
    • Ensure that the quality of craft coming out of their team is inspiring internally and externally, as evidenced by qualitative and quantitative feedback
    • Hold deep understanding of all the key levers of the business, how they work together, and what that means experientially for users.
  • Collaboration (Effective teamwork within one's discipline and with cross-functional partners, clear written and verbal communication, and elevating the strengths of others.)
    • Highly effective manager of managers. Can coach and grow managers into directors. Takes swift, decisive, and wise action when facing manager performance issues. Wisely and appropriately utilizes skip-level relationships.
    • Shift the culture of their cross-functional area through long-term, multi-faceted strategies and tactics.
    • Attract, hire, and develop senior staff-level designers and managers.
  • Leadership (Driving alignment across teams, direction setting and strategic influence, ability to spot opportunities and rally others towards tangible results. Doing the important, non-project-related work of scaling our org, creating culture, and living our values.)
    • In-depth knowledge of all areas of FS’s business, its competition, the outlook for our market, our strategic opportunities, points of differentiation, and competitive advantages.
    • Truly a company-wide business leader. Regularly contributes to decisions, strategy, and execution in ways that are far afield of UI/UX design.
    • Influences the thinking of the leadership team through sound reasoning, data, positive working relationships, and succintly articulated arguments.

What we are looking for:

• You can identify what a great product looks and feels like and have the confidence to challenge the team to produce the best possible result.
• You are an analytical, creative, and visual thinker with excellent communication skills, both verbal and visual. You are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work.
• You are thoughtful, organized, and disciplined. You take the initiative and ownership to see things through to completion. You regularly influence the thinking, planning, and roadmap of VPs/ Directors of Product and Eng
• What drives you is making things people love to use. You are excited to solve complex problems in driven by deep empathy and passion for our users.
• You care about details and are excited to keep pushing your work until is pixel-perfect.
• You are comfortable or open to working in a distributed team setting.
• You can uplift the quality of craft coming out of your team so that it is inspiring internally and externally, as evidenced by qualitative and quantitative feedback
• You have a deep understanding of all the key levers of the business, how they work together, and what that means experientially for users.
• Prior experience as a leader/manager of a design team is essential
• At least 6 years of product design experience at a product-driven company
• BA/BS/MS degree in graphic design, human-computer interaction, computer science, or related field.
• Experience with design tools (we use Figma).
• A design portfolio that demonstrates design principles and prototyping for web and/or mobile platforms

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity