Deskripsi pekerjaan
Responsibilities:
- Follow-up on proposals and questions related to application systems from customers submitted through customer services or related business units.
- Process the resolution of problems related to the application system reported by customers or the Bank's internal team in accordance with the SLA.
- Reporting critical incidents to relevant regulatory bodies.
- Ensuring feature functions work as they should in a production environment, one of which is by performing regression testing on each live deployment.
Requirements:
- Bachelor鈥檚 degree, preferably majoring in Computer Science, Engineering or Information Technology
- Excellent problem solving skills, who love to solve problems and make a better product experience
- Experience in SQL & Excel
