Data Analyst

Where are we headed?

• With millions of users on board, BukuWarung is poised to build the digital infrastructure for MSMEs, where more financial services & productivity tools can be layered on. Given the nature of the platform, BukuWarung can promptly respond to the high demand for alternative means of micro-loans and extend lending and payment services. Beyond providing loans, as BukuWarung’s network grows and transactional data is accumulated, the platform can more effectively manage its product offerings and develop into a digital MSME neo-bank with end-to-end financial services from deposits to insurance. Meanwhile, on the side of productivity SaaS tools, BukuWarung can also build additional modules on top of the current digital ledger and extend upstream to the rest of the supply chain for these MSMEs.

About the Role

• As an Analyst at BukuWarung, you will be working very closely with various teams to drive essential insights for the acquisition, and retention of merchants as well as revenue goals for business. This role will have a deep understanding of both the business and data infrastructure, organizing and reporting internal data to drive strategic and operational decision-making. The candidate should feel comfortable working with both technical and non-technical stakeholders. This role must be adept at taking a business need and translating it into a data requirement, and building and refining ad hoc reports.

What You'll Do

• Understand the key drivers of the business (e.g. origination, repayment, conversion, unit economics/lifetime value of customer) and collaborate with cross-functional teams to align on defining/measuring the metrics that drive the business
• Identify opportunities that directly impact and help in the betterment of user experience and/or business goals\
• Work with non-technical business users to understand their analytical needs, document and prioritize requirements, and help them effectively use the data and analytical tools that the team has developed
• Build, run, validate and troubleshoot ad hoc reports; develop and maintain self-updating reports and dashboards in Google Data Studio, Tableau, Excel, Google Sheets or similar
• Define and centralize success metrics that reflect the core drivers of the team
• Collaborate to build sustainable reporting to enable better and faster insights

Who You Are

• Loves data – will dig deep to understand the intricacies of a data set
• Have a strong curiosity around what makes a product & business tick
• Can manage discovery and reporting projects from end to end
• Know how to translate questions into a set of metrics, requirements, and/or reporting
• You have a sharp business judgement and the ability to see past the noise

Qualifications

• 1+ years of relevant experience in analytics
• You are a self-starter: You drive projects with minimal guidance and focus on impact work
• Strong communicator: You effectively synthesize, visualize, and communicate your ideas to others
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Experience working with operations team is a plus
• Knowledge of and experience with reporting and data visualization packages (Tableau, Amplitude, Google Data Studio), databases (SQL etc), programming (Python, R, or ETL frameworks) are a plus but not required

• Our vision is to build a new financial ecosystem where MSME merchants can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experiences. We hire talented people regardless of race, religion, colour, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Our Team

• The data team at BukuWarung is a bunch of amazing folks who share a common passion for data-backed science and customer obsession. Currently, we are a team of 10 members.The team comes with diverse experiences at leading startups as companies across the globe like Grab, OVO, Tokopedia, Hmlet, Grofers, Zomato, Bounce, nearbuy. Across the organisation, we are infamous as “Party Poopers” as we burst the bubble when someone is looking at data wrongly and famous as “Oracles” as we act as the brains behind key bets and long-term strategy.  We have a singer, painter, meme artist, author, rock climber and comedian in the house so you can expect our chill sessions to be a lot of fun.