CRM Specialist - Stockbit

Responsibilities:

• [Operational] Plan and execute personalized campaigns across CRM channels to convert high-potential users and enhance user retention.
• [Segmentation] Ensure accurate segmentation of the user database for targeted marketing activities aligned with company OKR at each user's stage.
• [Analytics] Perform data analysis on available datasets to formulate effective strategies and provide valuable insights for continual CRM improvement.

• 1-2 years of work experience in CRM fields, preferably within the financial industry.
• Proficiency in CRM tools (CleverTap, Moengage, or Braze).
• A good understanding of investment products (Stocks, Crypto, or Mutual Funds) will be a plus.
• Practical experience with data visualization tools (Google Data Studio, Tableau) and productivity tools (Figma, Jira).
• Detail-oriented in user lifecycle management, ensuring precision at every stage of the journey.
• Ability to work independently and collaboratively within a team environment.

• Supportive teammates
• Health insurance benefits
• Self-development activities that support careers
• Broaden your knowledge in financial investment