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Community Operations & Management Lead

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At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams. 


We’re looking for a Community Operations & Management Lead to join our Glints ExpertClass team, to create an upskilling center ecosystem for everyone, everywhere. You will be leading the Glints ExpertClass (GEC) Community Team and work directly with our Glints ExpertClass Business Lead to shape the GEC team’s growth and strategy.

What You’ll Be Doing

  • Manage the supply of Glints ExpertClass classes, contribution margin, and ensure that all classes created are meeting demand needs
  • Acquire prominent, credible experts to join in our mission of developing our learners’ career journeys
  • Manage the Glints ExpertClass Community Team, including developing and grooming team members to increase their productivity and performance
  • Manage program operations, including ensuring that programmes run on schedule and internal processes run smoothly, in close collaboration with internal and external stakeholders
  • Ensuring Glints ExpertClass NPS to create a new standard in the industry

Why You Should Join Us

  • Be part of the Glints ExpertClass core team, involved in the strategic growth and direction of GEC
  • Opportunities to build and grow your team to shape the operations and community team of Glints ExpertClass
  • You will be exposed in creating a learning platform ecosystem that directly impacts people’s career development growth

Who We Are Looking For

  • 3 - 5+ years of experience in Strategic Operations, Business Operations, Operational Management 
  • Self-starter, great communication and people skills
  • Strong analytical and problem-solving skills, including experience in data analysis (excel or other data analytics software (amplitude/metabase)


Let’s Realise Human Potential.

We have impacted many lives since we were founded in 2013, but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is an online talent recruitment and career discovery platform with the enduring purpose of contributing to a world where people and organisations can realize their human potential. 

Our tech-enabled approach to recruitment and career discovery connects more than 1.5 million candidates to their next dream opportunities, has supported more than 30,000 companies in finding top talents, doubled recruiter efficiency, and has raised more than US$30M+ from best venture investors in Asia to date.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times, and we are proud to be recognised by LinkedIn as one of the Top 10 Startups in Singapore in 2020.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
Integrity: Have courage, be guided by the truth, don’t be afraid 
Impact: Missionaries, not mercenaries
Beginners’ Mindset: Stay humble, don’t be attached to ego
Customer Obsessed: Customers First
Ownership: Care intensely about the mission and take responsibility
High Standards: Dream big and deliver epic outcomes fast

Where We Work

Glints operates in multiple locations across Greater Southeast Asia, including Singapore, Indonesia, Vietnam, Taiwan and Malaysia.

Learn more about Glints and our culture at bit.ly/glintsculture,
Or check out our Careers Page at https://glints.com/careers!
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Jenis kontrak
Full Time
Lokasi
Tanggal posting
13 Mei, 2022