Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Reporting to and working with the Communications Manager, Malaysia, the role of the Communications Executive is primarily focused on supporting and executing the overall company’s communications strategy and ensuring that key messages are aligned with the company’s business objectives. The role is also focused on developing, implementing, and analysing internal communications content and contributing to programmes that actively and effectively engage all internal stakeholders, ultimately fostering a more engaged and effective workplace.
Job Descriptions:
- Working with the Communications Manager to execute planned communications strategies and associated implementation plans
- Working with the Communications Manager to ensure that external and internal communication messages are consistent with local and regional strategic direction
- Reporting and measurement of external and internal communications activities for NV MY
- Managing flow of information and communications between departments in times of crisis
- Working closely with both local and regional teams to coordinate and align external and internal messaging for various business initiatives and regional campaigns.
- Developing/maintaining a structured set of internal comms processes and channels to ensure employees have equal access to information from the company
- Localisation of resources and templates to support a range of internal communications requirements including leadership communications, change management/crisis communications, culture/engagement communications and internal campaign
- Providing communications support for town halls, employee community groups and newsletters, and other internal engagement initiatives.
- Planning, managing, and developing end-to-end content for a variety of communications mediums including newsletters, community groups, and town hall
- Closely working with the HR department to oversee overall employer branding messaging
Requirements:
- At least 2-3 years experience in internal communications or a related field
- Bachelor’s degree in communication, marketing, business, HR or a related field
- Dependability
- Communication
- Adaptability
- Teamwork
- Writing skills: You need excellent writing and proofreading skills as well as the journalistic ability to source stories from employees
- Interpersonal skills: You need to be able to establish good relationships in order to effectively work with communications and HR departments
- Speaking skills: You need good speaking skills and the ability to communicate the company’s goals and values to employees
- Analytical skills: You will need to be able to evaluate the effectiveness of communication strategies, and identify areas of improvement
- Problem-solving skills: You will need to demonstrate that you are able to navigate ambiguous situations
- Must be proficient in Microsoft Office and/or G-suite; photo and video editing skills is an asset
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