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Client Success Associate

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At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams. 


We're looking for an Account Manager to join our Marketplace Monetization team, to drive the customer success and experience function across Glints business unit; build interactions with customers, solving their needs and encouraging them to get the best from what we offer, to thinking of ways to improve and systematise customer experience. To help grow our company in Indonesia.

What You’ll Be Doing :

You will become our clients trusted advisor by building a professional interactions and solving their needs with the most relevant solutions to improve customer experience for our clients. In order to achieve long-term partnerships, you will have to provide outstanding services to the client on a commercial basis to achieve the company’s strategic objectives in terms of sales, profit, and growth targets.

In this role you will :

  • Offer any purchasable packages related to Glints Job Portal to all potential clients
  • Maintain relationships with Glints Job Portal clients, including but not limited to do presentation in meetings, after sales services, quotation delivery, etc
  • Gather feedback from clients for the betterment of Glints Job Portal

Who We Are Looking For :

  • Someone with 1-2 years experience in sales, business development and/or account management. 
  • Has proven track record of hitting revenue targets
  • Comfortable and can adapt quickly in a newly formed team and fast paced environment 
  • Has knowledge on how to negotiate properly
  • Has acceptable knowledge of how the payment system works for different companies
  • Understand how to use CRM/Hubspot
  • Understand how to navigate databases and has adequate experience in using Google Sheet/Excel

Why You Should Join Us

  • Enjoy the perks of having a hybrid-working environments
  • Positive working environment: You are joining a young team yet having a supportive environment to grow & develop together
  • There’s minimum-to-no micromanagement in Glints, you are allowed to explore your best way to work to achieve your target
  • Great opportunity for career growth in a fast-paced team environment


Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential. 

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 4 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times. 

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
Integrity: Have courage, be guided by the truth, don’t be afraid 
Impact: Missionaries, not mercenaries
Beginners’ Mindset: Stay humble, don’t be attached to ego
Customer Obsessed: Customers First
Ownership: Care intensely about the mission and take responsibility
High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,
Or check out our Careers Page at https://glints.com/careers!
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Jenis kontrak
Full Time
Lokasi
Tanggal posting
16 Mei, 2023